Senior Pensions Administrator — Hybrid, Career Growth

HSBC; Fareham; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A global banking institution in Fareham is seeking a Senior Pension Administrator to join their Adviser and Client Contact Team. This role involves managing client inquiries, providing administrative support, and ensuring compliance with pension documentation. Candidates should have a keen attention to detail, excellent communication skills, and a working knowledge of pensions. The position offers a hybrid working model and professional development opportunities, making it a great fit for those looking to advance their careers in pensions.

Benefits

Professional development workshops

Diversity and inclusion initiatives

Flexible working arrangements

Qualifications

• Experience managing client-focused queries and communications.
• Ability to work independently and recognize when to seek help.
• Willingness to obtain necessary qualifications within 12 months.

Responsibilities

• Act as the first point of contact for all wealth retirement service calls.
• Manage team mailbox and forward queries to relevant teams.
• Provide oversight for outsourced activities.
• Process transfers and maintain audit trails.
• Upload documents to internal databases.

Skills

Knowledge of pensions

Attention to detail

Communication skills

Organizational skills

Time management

Initiative

Education

CII FA2 in Pension Administration

Tools

SIPP~Pro

BMM

Job description

A global banking institution in Fareham is seeking a Senior Pension Administrator to join their Adviser and Client Contact Team. This role involves managing client inquiries, providing administrative support, and ensuring compliance with pension documentation. Candidates should have a keen attention to detail, excellent communication skills, and a working knowledge of pensions. The position offers a hybrid working model and professional development opportunities, making it a great fit for those looking to advance their careers in pensions.