Senior Payroll Administrator

JGA Recruitment Group | B Corp™; Greater London; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

JGA Recruitment Group Ltd is partnering with an established professional services business to appoint a Senior Payroll Administrator to join its growing payroll team. This is a client-facing role, managing your own portfolio of clients and delivering payroll from start to finish.

You will provide payroll advice, support onboarding, and build trusted client relationships. The role is hybrid – 50% office/home – and requires experience in an accountancy practice/payroll bureau environment.

Qualifications

• Experience in accountancy practice or payroll bureau environment.
• Experience handling end-to-end payroll for multiple clients.
• Knowledge of RTI submissions and auto-enrolment.

Responsibilities

• Manage end-to-end payrolls for a portfolio of clients, ensuring accuracy and timely delivery.
• Process starters, leavers, statutory payments and variable pay.
• Complete RTI submissions and ensure payroll compliance.
• Manage auto-enrolment and pension processes across a range of schemes.
• Act as the main point of contact for client payroll queries and provide clear, practical advice.
• Attend client meetings and build strong, long-term relationships.
• Support the onboarding of new clients, including gathering and transitioning payroll data.
• Advise on areas including salary sacrifice, National Insurance, Benefits in Kind and wider payroll legislation.
• Manage multiple payroll deadlines and competing priorities effectively.

Skills

Client portfolio management

UK payroll legislation

Communication with clients

Time management

Job description

Working Pattern: Hybrid – 50% office/home

*Must be experienced in a accountancy practice/payroll bureau environment.

JGA Recruitment Group is working with an established professional services business to appoint a Senior Payroll Administrator to join its growing payroll team.

This is a client-facing payroll role, managing your own portfolio of clients and taking ownership of payroll delivery from start to finish. Alongside processing, you’ll provide payroll advice, support new client onboarding and build trusted relationships with your clients.

The Role

• Manage end-to-end payrolls for a portfolio of clients, ensuring accuracy and timely delivery.
• Process starters, leavers, statutory payments and variable pay.
• Complete RTI submissions and ensure payroll compliance.
• Manage auto-enrolment and pension processes across a range of schemes.
• Act as the main point of contact for client payroll queries and provide clear, practical advice.
• Attend client meetings and build strong, long-term relationships.
• Support the onboarding of new clients, including gathering and transitioning payroll data.
• Advise on areas including salary sacrifice, National Insurance, Benefits in Kind and wider payroll legislation.
• Manage multiple payroll deadlines and competing priorities effectively.

About You

• You’ll have 4+ years’ payroll experience, with a background in client payroll and experience managing your own portfolio of clients.
• Confident managing client relationships and handling complex payroll queries.
• Technically strong, with a good understanding of UK payroll legislation.
• Experienced with multi-client payroll environments.
• Comfortable managing pensions and auto-enrolment.
• Highly organised, with the ability to manage multiple deadlines without compromising accuracy.
• Professional, approachable and confident communicating with clients.

JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply. We are also committed to protecting and respecting your privacy. We are a specialist payroll, HR & Reward recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.