Senior Patient Pathway Coordinator — Care & Admin Lead

King's College Hospital; Greater London; On-site; GBP 40,000 - 50,000; Full time

Job summary

A major UK teaching hospital is seeking an experienced administrative manager to lead a team responsible for patient coordination and administrative functions. The successful candidate will oversee staff management, resolve queries, and ensure the smooth operation of services. Strong communication and organizational skills are essential, along with a focus on providing excellent patient care. This role offers a chance to make a significant impact in a dynamic healthcare environment.

Benefits

Professional development opportunities

Supportive team environment

Comprehensive benefits package

Qualifications

• Proven experience in managing administrative teams in a healthcare setting.
• Excellent communication skills to engage with a range of stakeholders.
• Strong organizational skills to manage multiple tasks and deadlines.

Responsibilities

• Manage administrative staff and oversee the directorate's administration functions.
• Coordinate care by ensuring appointments and services are organized in a timely manner.
• Resolve complex queries from patients and support staff in handling issues.

Skills

Excellent customer service skills

Effective communication

Conflict resolution

Organizational skills

Team leadership

Education

Relevant degree or equivalent experience

Tools

Hospital information systems

Epic

Job description

A major UK teaching hospital is seeking an experienced administrative manager to lead a team responsible for patient coordination and administrative functions. The successful candidate will oversee staff management, resolve queries, and ensure the smooth operation of services. Strong communication and organizational skills are essential, along with a focus on providing excellent patient care. This role offers a chance to make a significant impact in a dynamic healthcare environment.