Senior Patient Admin Lead — Hospital Operations

Circle Health Group; Orpington; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading healthcare provider in Orpington seeks a Patient Administration Lead to coordinate the daily activities of the patient administration team. The ideal candidate will possess healthcare administration experience, strong leadership skills, and proficiency in patient management systems. This full-time role requires excellent communication and organizational skills, along with adherence to GDPR principles. Competitive salary and extensive employee benefits are offered, contributing to a supportive work environment.

Benefits

25 days holiday per year

Private Pension Scheme

Private Healthcare Scheme

Hospital Discounts

Enhanced Family Friendly policies

Non‑contributory life insurance

Employee recognition programmes

Training and development opportunities

Qualifications

• Experience in a healthcare administration or patient services role.
• Strong leadership, team coordination or supervisory experience.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office and patient management systems.
• Understanding of GDPR information governance and confidentiality principles.

Responsibilities

• Lead and coordinate the daily activities of the patient administration team.
• Act as the key point of contact for operational queries.
• Ensure smooth running of patient bookings and appointments.
• Liaise with clinical teams for scheduling coordination.

Skills

Healthcare administration experience

Leadership

Team coordination

Excellent communication

Organizational skills

Attention to detail

Microsoft Office proficiency

Knowledge of RTT standards

Education

NVQ Level 3 or equivalent in Administration

Tools

Patient management systems

Job description

A leading healthcare provider in Orpington seeks a Patient Administration Lead to coordinate the daily activities of the patient administration team. The ideal candidate will possess healthcare administration experience, strong leadership skills, and proficiency in patient management systems. This full-time role requires excellent communication and organizational skills, along with adherence to GDPR principles. Competitive salary and extensive employee benefits are offered, contributing to a supportive work environment.