Senior Parts Advisor

Lookers Plc; Carlisle; On-site; GBP 20,000 - 27,000; Full time

Job summary

A national automotive retailer in Carlisle is seeking a Parts Advisor to join their team. You'll ensure exceptional customer service, assist the Parts Manager, and manage stock control. Ideal candidates will have prior experience, excellent communication skills, and the ability to work independently or as part of a team. This opportunity offers a structured pay scale and career progression.

Benefits

Structured pay scales and career progression

Generous annual leave

Maternity and adoption leave with full pay

Dental insurance

Discounted gym memberships

Qualifications

• Previous experience in a similar role.
• Ability to work independently and as part of a team.

Responsibilities

• Assisting the Parts Manager with daily duties.
• Completing Vehicle health checks for workshop.
• Ensuring all items are correctly located and stock control.
• Receiving orders & ensuring returns are up to date.
• Answering calls from customers.
• Providing excellent customer care.

Skills

Excellent communication skills

Practical knowledge of computer systems

Ability to work as part of a team

Excellent verbal and written communication skills

Job description

Are you a Parts Advisor in search of a new challenge? You have arrived at the right place, here at VW Carlisle we are on the hunt for a Parts Advisor. This is an excellent opportunity for the right person to join our friendly and professional team and be integral to the smooth running of our Nissan brand parts department. Working alongside our Aftersales Team you will be able to build relationships and manage our customers expectations. As a Parts Advisor, you will ensure that all customers at retail and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day. You will be required to complete all administrative functions in an accurate and timely manner and log any discrepancies of stock.

Responsibilities

• Assisting the Parts Manager with daily duties
• Completing Vehicle health checks for workshop
• Ensuring all items are correctly located and stock control
• Receiving orders & ensuring returns are up to date
• Answering call from customers
• Providing excellent customer care

Qualifications

• You will have previous experience gained in a similar role.
• You will possess excellent communication skills, and practical knowledge of computer systems.
• It is important that you are able to work as part of a team as well as having the ability to work independently.
• You will be a people person with excellent verbal and written communication skills.
• You will be able to work both independently and as part of a dynamic team.

Benefits

Competitive Salaries & Progression

• Structured pay scales and career progression within the business.

Annual Leave

• Generous annual leave that increases with length of service.

Family Leave

• 6 months' full pay for maternity and adoption leave.
• 2 weeks' full pay for paternity leave.

Techscheme

• Discounted technology purchases with flexible payments.

Health & Wellbeing

• Eyecare vouchers for vision care needs.
• Smart Health – 24/7 access to GP services.
• Dental insurance for everyday dental care.
• Critical illness cover for peace of mind.

Financial Wellbeing

• MyView PayNow – access a portion of your pay as you earn.
• Free will writing services to plan for the future.
• Flexible life assurance options and partner life assurance.

Leisure & Lifestyle

• Discounted gym memberships.
• Travel insurance to explore with confidence.
• Access to home and technology vouchers.
• bYond card & retail/lifestyle discounts.

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels. Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.