Senior Partner Policies & Processes Lead Strategy & Change

Deliveroo; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

A leading food delivery company in London is seeking a Senior Project Associate to define and improve partner policies and processes. The role involves managing end-to-end commercial processes, monitoring performance metrics, and supporting automation initiatives to enhance partner experiences. The ideal candidate will have strong problem-solving skills and experience managing complex projects across various functions.

Benefits

Healthcare benefits

Generous annual leave

Parental leave

Wellbeing support

Qualifications

• Experience in defining partner-related policies and processes.
• Strong analytical skills for driving process improvements.
• Ability to manage multiple complex projects with various stakeholders.

Responsibilities

• Define and document end-to-end processes for partner-related activities.
• Monitor performance metrics to ensure compliance with policies.
• Lead automation initiatives to enhance partner experience.

Skills

Problem-Solving & Strategic Thinking

Process Design

Project Management

Business acumen

Change Management

Communication & Influence

Team Development

Community-Building

Job description

A leading food delivery company in London is seeking a Senior Project Associate to define and improve partner policies and processes. The role involves managing end-to-end commercial processes, monitoring performance metrics, and supporting automation initiatives to enhance partner experiences. The ideal candidate will have strong problem-solving skills and experience managing complex projects across various functions.