Senior Paralegal

TLT LLP; West of England; Hybrid; GBP 44,000 - 60,000; Full time

Benefits offered by this job

25 days holiday

Private medical insurance

Hybrid working

Job summary

TLT is recruiting a Senior Paralegal for its Retail Mortgage Services team in Bristol. The role focuses on mortgage litigation, lender sales, and related services, with a strong emphasis on client service and case management.

You will handle end-to-end fee-earning work, manage documentation, supervise case progression, and contribute to process improvements while maintaining regulatory compliance and accurate billing and MI.

Qualifications

• Degree, previous paralegal or equivalent experience.
• Excellent communication skills (both oral and written).
• Accuracy, good organisational skills, ability to operate in a fast paced environment and flexibility.
• Good knowledge of Word and Outlook is required and experience in Excel, PowerPoint,
• interwoven would be beneficial
• Desirable, but not essential, are proficient Excel skills (with basic and vlookup formulas, pivot tables, pivot charts & managing large spreadsheets) and the ability to export data to other spreadsheets and charts efficiently, whilst also being able to put together easy-to-read analysis.

Responsibilities

• Fee earning end to end case work including being responsible for your own cases allocated in accordance with resourcing thresholds, to include some more complex matters, under supervision.
• Preparation of documentation, liaising with clients, customers (as and when required), third parties to progress cases through the appropriate process within SLA
• Drafting correspondence
• Reviewing incoming correspondence from third parties
• Managing key dates
• Ensuring Peppermint system is accurately updated to allow data capture and MI to be produced
• Responsible for delivering an excellent client service through case management
• Full financial management of matters with high level of financial hygiene specifically in relation to billing,
• Play an active role in continuous improvement and change within relevant team and support the senior management team in that respect.
• Undertake work within the regulatory and industry frameworks, policies and procedures.
• Maintain a culture of positive behaviour and role modelling within the team.
• Operate at a competency level which means you are a Subject Matter Expert.

Skills

Degree

Communication

Organisation

Word

Outlook

Excel

PowerPoint

VLOOKUP

Pivot tables

Interwoven

Education

Degree

Tools

Excel

PowerPoint

Interwoven

Job description

We are recruiting for a Senior Paralegal to join our Retail Mortgage Services team in Bristol.

As a Senior Paralegal you will undertake legal work in respect of mortgage litigation, lender sales, and/or other related services delivered within Retail Mortgage Services team. This role is being offered on a full time basis.

Your Role

As a Senior Paralegal you will be responsible for the following;

• Fee earning end to end case work including being responsible for your own cases allocated in accordance with resourcing thresholds, to include some more complex matters, under supervision.
• Preparation of documentation, liaising with clients, customers (as and when required), third parties to progress cases through the appropriate process within SLA
• Drafting correspondence
• Reviewing incoming correspondence from third parties
• Managing key dates
• Ensuring Peppermint system is accurately updated to allow data capture and MI to be produced
• Responsible for delivering an excellent client service through case management
• Full financial management of matters with high level of financial hygiene specifically in relation to billing,
• Play an active role in continuous improvement and change within relevant team and support the senior management team in that respect.
• Undertake work within the regulatory and industry frameworks, policies and procedures.
• Maintain a culture of positive behaviour and role modelling within the team.
• Operate at a competency level which means you are a Subject Matter Expert.

Your Skills and Experience

• Degree, previous paralegal or equivalent experience
• Excellent communication skills (both oral and written)
• Accuracy, good organisational skills, ability to operate in a fast paced environment and flexibility
• Good knowledge of Word and Outlook is required and experience in Excel, PowerPoint,
• interwoven would be beneficial
• Desirable, but not essential, are proficient Excel skills (with basic and vlookup formulas, pivot tables, pivot charts & managing large spreadsheets) and the ability to export data to other spreadsheets and charts efficiently, whilst also being able to put together easy-to-read analysis

About TLT

Fast paced, fast growing and forward thinking, TLT is the law firm that helps clients stay one step ahead, and we do the same for our people.

With local, national and international reach, we have over 1,800 people in offices across the UK and a network of partner firms across Europe, India and the US. Over the last few years TLT’s successful growth, delivery of high-quality work and support for colleagues has been consistently recognised by The Times and at the Legal Business, The Lawyer and British Legal Awards.

Our ambition is to create opportunities for what comes next for our clients, recognised as their 1st tier adviser and being valued for our values. We do this in our unique way by creating social value and a dynamic environment where our people are curious, creative and ambitious for their success.

In our open and collaborative culture, we encourage everyone to be their whole self, to have a voice and to contribute to the success of TLT.

Our Benefits

We value our employees highly and we want you to feel valued. You’ll receive a competitive salary with an annual pay review. You will also have access to an extensive range of benefits via our flexible benefits scheme including 25 days holiday (which will increase to 30 days based upon length of service) and private medical insurance.

At TLT we have a progressive fully flexible working approach. We empower our people to work in a place and at a time that meets their needs, those of their clients and of the wider team and firm. Part of this agile approach is a focus on hybrid working and supporting the work/life balance of our people. We’re happy to talk about how flexible working can work for you and this role.

TLT is committed to creating a diverse and inclusive working environment and encourages applications from all suitably qualified people, regardless of disability, race, gender identity, sexual orientation, or any other characteristics protected by the laws in the locations in which we operate.

We welcome applications from people with disabilities and are committed to providing reasonable adjustments, where necessary, to make interviews and jobs more accessible. Should you have any difficulty during the recruitment process, require any reasonable adjustments or an application to Access to work please contact the recruitment team on [e-mail]