Senior Operations Manager

Freight Personnel; Hounslow; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global delivery solutions provider is seeking a Senior Operations Manager in Hounslow. The role involves overseeing Operations, managing compliance in Airfreight, and implementing best practices to ensure high-quality outcomes. Ideal candidates will be motivated, data-driven, and possess excellent communication skills. This position is crucial for driving success in a fast-growing international cross-border eCommerce business.

Qualifications

• Motivated and capable with a focus on high-quality outcomes.
• Excellent communication and problem-solving skills.
• Data-driven and analytical approach.

Responsibilities

• Oversee overall Operations including Planning and Warehouse P&L.
• Manage compliance and quality in Airfreight and Transport.
• Implement Continuous Improvement and Best Practices.

Job description

Overview

New Senior Operations Manager role working for an International Cross-Border eCommerce delivery business. They offer global delivery solutions for seamless cross-border trade, helping retailers deliver to over 200 countries. They focus on excellent customer service, investing in people and technology to drive innovation in eCommerce delivery, and ensuring expertise and care in every parcel’s journey.

Our client is looking for a motivated and capable Senior Operations Manager to join the team and deliver outstanding results in this area of the business. You will contribute to the success of this fast-growing global delivery solutions business for international cross-border trade by bringing expertise, commitment, and a focus on high-quality outcomes. This role suits someone who takes responsibility, communicates well, solves problems, thrives in a fast-moving environment, and uses a data-driven, analytical approach.

Working with stakeholders across the business, the Senior Operations Manager has overall responsibility for Operations including Planning, Warehouse P&L, Warehouse Health & KPI-s, Airfreight, Aviation Security, Compliance, Transport, Export & Import Clearance, Health & Safety, Disaster Recovery, and Continuous Improvement & Best Practice.