Senior Operations Leader — Process Improvement & Transformation

Arthur; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading insurance firm in the City of London is seeking a Senior Operations Manager to drive meaningful change and enhance service delivery. This role requires a proven leader with strong operational management experience within Insurance, focused on continuous improvement and cross-functional collaboration. The successful candidate will lead service delivery initiatives and implement new platforms to streamline operations. Interested candidates can reach out via email for application details.

Qualifications

• Proven leader with strong experience in operational and service management within the Insurance sector.
• Understanding of market processing and data workflows.
• Experience in delivering process improvements at senior levels.

Responsibilities

• Lead service delivery across internal teams and outsourced partners.
• Drive workflow automation and implement new platforms.
• Champion continuous improvement and refine operational processes.

Skills

Operational management

Service delivery

Process improvement

Cross-functional collaboration

Job description

A leading insurance firm in the City of London is seeking a Senior Operations Manager to drive meaningful change and enhance service delivery. This role requires a proven leader with strong operational management experience within Insurance, focused on continuous improvement and cross-functional collaboration. The successful candidate will lead service delivery initiatives and implement new platforms to streamline operations. Interested candidates can reach out via email for application details.