Senior Operations Control Specialist

99-7777827 Bank of America N.A.; Belfast City District; Vor Ort; GBP 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Private healthcare

Pension plan

Flexible benefits

Wellbeing resources

Zusammenfassung

Bank of America Corporation seeks a Senior Operations Control Specialist in Belfast to oversee AML program governance within the Life Cycle Management Group. You will drive consistency across COEs, support ECDD activities, and ensure robust controls in GB/GM jurisdictions.

The role emphasizes risk awareness, data-driven decision making, and close collaboration with global teams to maintain regulatory compliance and enhance operational efficiency.

Qualifikationen

• Analytical and problem-solving capabilities with attention to detail.
• Strong written and verbal communication; ability to present data clearly.
• Experience in high-volume operational environments and risk controls.

Aufgaben

• Provide extended support within AML-related systems (AWARE, etc.).
• Perform High Risk Client Types/Products DDQ collection.
• Understand and mitigate inherent business risks while supporting processes.

Kenntnisse

Analytical thinking

Problem solving

Communication skills

Excel

PowerPoint

SharePoint

Multitasking

Time management

Teamwork

Risk awareness

Tools

Interact

ImageView

Jobbeschreibung

Job Title

Senior Operations Control Specialist

Corporate Title

Assistant Vice President

Location

Belfast, UK

Company Overview

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role‑specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join Us in Belfast – A City of Opportunity and Innovation We’re thrilled to announce the opening of our new office in Belfast—a vibrant, fast‑growing hub for financial services and technology, and a strategic addition to Bank of America’s global footprint. This expansion underscores our commitment to investing in talent and driving innovation across the UK and Ireland. Our new offices at City Quays are in the heart of a city celebrated for its rich history, dynamic culture, and thriving business community. Whether you’re local or considering relocation, you’ll find a welcoming environment, an excellent quality of life, and the opportunity to help shape the future of banking. About Bank of America in Belfast Bank of America is one of the world’s leading financial institutions, powered by approximately 213,000 talented employees worldwide. Our new Belfast facility will strengthen our business continuity planning and risk management capabilities while reinforcing the expertise and value delivered across our global teams. We’re committed to creating up to 1,000 new roles, starting with positions in Global Anti‑Money Laundering Operations and Global Financial Crimes Compliance. These teams will focus on critical areas such as client due diligence, quality assurance, and regulatory compliance support—key functions that safeguard the integrity of the international financial system.

Role Description

The Global AML Operations (GAO) organization is a central control function which governs, facilitates, and oversees the end‑to‑end AML program across all GB, GM businesses and jurisdictions globally and manage AML risks by implementing and executing processes and controls to effectively manage AML and economic sanctions risks. Life Cycle Management Group is part of AML Operations. The Life Cycle Management Group supports Global Banking (GB), Global Markets (GM), and Consumer Businesses detecting high risk within business through ongoing monitoring and due diligence. This is managed through 4 Centers of Excellence (COEs) - AML Screening, Client Activity Monitoring, Enhanced Client Due Diligence (ECDD) and Economic Sanctions. The Sr. Ops Control Specialist will support the Life Cycle Management ECDD team to drive consistency and process adherence across GB & GM AML.

Key responsibilities

• Providing extended support within AWARE and other ECDD‑related systems.
• Performing High Risk Client Types/Products Due Diligence Questionnaire (DDQ) collection.
• Understanding, and anticipating inherent risks to the business.

What we are looking for

• Ample analytical, conceptual and problem‑solving skills – ability to drive root cause analysis, focus on details, identify issues, prioritize quickly and recommend solutions.
• Research analysis with the ability to gather, prepare and present findings with business partners, as needed.
• Ability to balance multiple competing priorities in a fast‑paced and multi‑layered environment.
• Intermediate level in various MS tools including Excel, PowerPoint, and SharePoint (a plus).
• Ample written & oral communication and presentation skills; able to target messaging to different audiences; provide consolidated data in a clear and concise manner.
• Experience in high volume production operational environment.
• Attention to detail & Ample organizational skills.
• Able to prioritize daily work to meet deadlines and goals.Demonstrates a good working knowledge of processes and adherence to procedures.
• Capability to work effectively in a team environment & ability to multitask.
• Ample time management skills.
• Prior experience working with and navigating various bank systems, Interact, Image view and outside Internet sources.
• Willingly shares knowledge, expertise and best practices with others on the team.

Skills that will help

Adaptability, Analytical Thinking, Critical Thinking, Data Collection and Entry, Data Quality Management, Collaboration, Decision Making, Interpret Relevant Laws, Rules, and Regulations, Problem Solving, Research Analysis.

Benefits of working at Bank of America: Belfast

• Private healthcare for you and your family.
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons.
• We offer 26‑weeks paid maternity leave, 16‑weeks paid paternity leave and inclusive family leave arrangements for working parents and carers including 20 days of back‑up childcare including access to school holiday clubs and 20 days of back‑up adult care per annum.
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness, cycle to work etc.
• Use of a flex fund to use towards benefits.
• Access to an emotional wellbeing helpline, and virtual GP services.
• Access to the Peppy App which provides 1:1 support, consultations and resources relating to men’s health, women’s health, fertility, menopause and pregnancy & parenthood.
• Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm.
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area.

Bank of America: Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind‑set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio‑economic background, responsibility for dependants or physical or mental disability.

The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well‑being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi‑faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.

Opportunity and Inclusion: Each employee brings unique skills, background and opinions. We see opportunity and inclusion as our platform for innovation and a key component in our success. Our Values: Learn about our four values that represent what we believe.