Senior Operations Assistant & support to Chief of Staff

Tiger Recruitment; City Of London; On-site; GBP 29,000 - 35,000; Full time

Job summary

A boutique professional services firm in Central London is seeking a Senior Operations Assistant to support the Chief of Staff. Candidates should be highly organised and proactive, able to manage complex tasks such as coordinating travel and managing meeting rooms. This role requires strong communication skills and experience in a similar environment. The position offers a competitive salary and the opportunity for a dynamic work experience.

Benefits

B Corp Certification

Qualifications

• Experience in a boutique professional services or operations-focused role.
• Strong time management skills with ability to prioritise effectively.
• Comfortable working in a busy, fast-moving environment.

Responsibilities

• Managing the firm’s meeting rooms and acting as first point of contact.
• Coordinating travel, itineraries, and documentation.
• Managing diaries for senior management.
• Formatting documents and maintaining professional standards.
• Tracking MDs’ client activity via CRM systems.

Skills

Organised

Adaptable

Strong time management skills

Excellent verbal and written communication

Proficient in Microsoft Office

Experience with CRM systems

Tools

Microsoft Office

Salesforce

Job description

Senior Operations Assistant & support to Chief of Staff

Salary: £35,000

Location: Central London

Type: Permanent, 5 days in office

Our client, a boutique professional services firm with a global reach and a top-tier client portfolio, is seeking a Senior Operations Assistant to report directly to the Chief of Staff. This role is ideal for someone highly organised, proactive, and solution-focused, who thrives on keeping things running smoothly and enjoys contributing to a dynamic professional environment – this role really is a jack of all trades position and offers exciting variety.

What You’ll Be Doing

• Managing the firm’s five meeting rooms and acting as a first point of contact for visitors.
• Coordinating travel, itineraries, and documentation, including visa arrangements.
• Managing diaries for senior management.
• Formatting documents and maintaining professional standards across internal and client-facing materials.
• Supporting office operations, including health and safety compliance.
• Tracking MDs’ client activity via CRM systems.
• Handling expenses and timesheets for senior management.
• Updating CRM with marketing, business development, and client activity.
• Assisting the Chief of Staff with onboarding, IT coordination, and project administration.
• Supporting the preparation of internal and external events.
• Providing ad hoc support across business areas as needed.

Who You Are

You’re organised, adaptable, and thrive in a collaborative, fast-paced environment. You take ownership of tasks and are motivated by contributing to the smooth running of a high-performing team.

• Experience in a boutique professional services or operations-focused role (e.g., Office Manager, Team Assistant with operational responsibilities, or Receptionist with added duties).
• Strong time management skills with the ability to prioritise effectively.
• Comfortable working in a busy, fast-moving environment.
• Excellent verbal and written communication skills, confident liaising with senior management.
• Enjoys working as part of a small, dedicated team.
• Proficient in Microsoft Office and CRM systems (Salesforce experience preferred).

Reference: JGA/KHB/27802

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