Senior Operations Admin Lead — Team & Process Champion

NHS; Great Yarmouth; On-site; GBP 30,000 - 40,000; Full time

Job summary

A health service provider in Great Yarmouth is seeking an individual to assist in managing administration staff across various teams. The role requires excellent IT skills and the ability to handle challenging situations. Responsibilities include staff management, KPI monitoring, and supporting non-clinical teams. Flexible working and various employee benefits are offered. Comprehensive training will be provided for successful candidates.

Benefits

Access to NHS Pension scheme

Flexible working

Health and wellbeing discounts

Qualifications

• Knowledge of data protection and confidentiality is essential.
• Previous experience of dealing with patients in the NHS is important.
• Experience of conflict management will be required.

Responsibilities

• Manage admin staff within designated hub on a day to day basis.
• Support Non Clinical Services Operational Leads and service leads.
• Monitor dashboards to ensure that KPIs are met.

Skills

Excellent IT Skills

Problem solving

Organisational skills

Excellent written and verbal communication skills

Education

NVQ level 3 or equivalent

Educated to GCSE or equivalent level

Tools

Microsoft Word

Microsoft Excel

Job description

A health service provider in Great Yarmouth is seeking an individual to assist in managing administration staff across various teams. The role requires excellent IT skills and the ability to handle challenging situations. Responsibilities include staff management, KPI monitoring, and supporting non-clinical teams. Flexible working and various employee benefits are offered. Comprehensive training will be provided for successful candidates.