Senior Officer Quality Assurance and Enhancement Officer

Falmouth Careers; Mabe Burnthouse; On-site; GBP 35,000 - 45,000; Full time

Job summary

A higher education institution in the UK seeks a Senior QAE Officer to oversee quality assurance and enhancement initiatives. Key responsibilities include managing partnerships, participating in academic events, and ensuring compliance with regulatory frameworks. The ideal candidate will hold a degree, possess strong communication skills, and be capable of working autonomously. The role offers excellent benefits, including pension contributions and generous leave, supporting a diverse and inclusive workplace.

Benefits

Employer Pension Contribution up to 12%

28 days + 8 bank holidays

Annual salary increments

Enhanced Maternity/Paternity Pay

Salary Sacrifice Car Scheme

Salary Sacrifice Cycle Scheme

Salary Sacrifice Home & Tech Scheme

Life Assurance

Qualifications

• In-depth understanding of higher education quality assurance policies.
• Strong communication skills for customer service.
• Ability to prioritize tasks and meet deadlines independently.

Responsibilities

• Manage quality assurance and enhancement processes.
• Coordinate academic approval events and committees.
• Oversee partnerships and academic governance compliance.

Skills

Regulatory frameworks awareness

Autonomy and trust

Relationship building

Problem-solving initiative

Education

Degree level education or equivalent

Job description

A fantastic opportunity has come up to join our dynamic quality team as a Senior QAE Officer. This is a key role undertaking all aspects of quality assurance and enhancement, including creating and enhancing our policy and regulatory environments, developing and engaging academic staff's understanding of the quality landscape as well as contributing to smooth running of assessment boards. You will participate in academic approval events and take part in panels (academic integrity, disciplinary and/or health, wellbeing and support for study). A key responsibility of the role is to develop and implement the University's quality and governance process in relation to academic partnerships. This may include due diligence in relation to new partnerships, and review of existing partnerships, managing curricular approval, review and cessation processes. You will ensure effective oversight of the University's academic partnerships portfolio through the academic governance structure (including acting as Secretary to the Partnership Quality Committee).

Qualifications

• An awareness of current developments around regulatory frameworks and quality assurance within Higher Education.
• Experience of working with a high level of autonomy and trust.
• Experience of building successful relationships and networks within and between complex organisations.
• Ability to use initiative and creativity to resolve problems.

Responsibilities

The ideal candidate will be educated to degree level or equivalent with a sound knowledge of or experience in an HE environment or related field. You will be an effective communicator and committed to providing a high level of customer service. Alongside these key skills you will have the ability to prioritise a busy workload and to work effectively to deadlines, without direct supervision.

Benefits

• Employer Pension Contribution up to 12%.
• 28 days + 8 bank holidays.
• Annual salary increments (until top of grade reached).
• Enhanced Maternity/Paternity Pay/Adoption Pay.
• Salary Sacrifice Car Scheme (Tusker).
• Salary Sacrifice Cycle Scheme.
• Salary Sacrifice Home & Tech Scheme.
• Life Assurance.

Full details on your employee benefits can be found on our careers page www.falmouth.ac.uk/jobs.

Additional Information

This is a full‑time, 35 hours a week position across Monday‑Friday. The closing date for the position is Sunday 11 January 2026. Interviews will be held on Tuesday 27 January 2026.

For more than 120 years, Falmouth University has been a hub of creative and technological education and change. We are Cornwall's University, a strong local and anchor institution within its defining rural and coastal community.

Our mission is to deliver exceptional higher education and research, harnessing the fusion of creativity and technology as foundations of the future economy. We use our knowledge and expertise in these disciplines to generate positive and sustainable opportunities for all.

In return for your hard work and commitment, we offer excellent benefits, including: ... (benefits list above).

Falmouth University welcomes and encourages job applications from people of all identities and backgrounds, particularly those under‑represented and/or marginalised, as it is important we have a diverse range of candidates to consider.