Senior NPD Technologist

ACS Provider; Bala; On-site; GBP 30,000 - 50,000; Full time

Job summary

An innovative company is seeking a Senior NPD Technologist for maternity cover, focusing on customer engagement and product launches. This dynamic role involves managing customer accounts, developing innovative designs, and ensuring compliance with food safety standards. You will collaborate closely with key retailers and internal teams to deliver high-quality products on time. If you have a passion for the food industry and a knack for creativity, this position offers a fantastic opportunity to make an impact in a fast-paced environment while potentially leading to a permanent role.

Qualifications

• Degree level education preferred.
• Experience in NPD within the food industry, ideally bakery.

Responsibilities

• Manage customer accounts from concept to launch.
• Create innovative designs and ensure project milestones are met.

Skills

NPD Technologist Experience

Bakery Ingredient Functionality Knowledge

HACCP Principles Understanding

Communication Skills

Microsoft Office Proficiency

Food Hygiene Qualification

Education

Degree Level Education

Tools

Microsoft Office

Job description

The Cake Crew have a vacancy for Maternity Cover for a Senior NPD Technologist for a period of 1 year from February 2025. This role is for a Customer facing Senior NPD technologist who will ensure customer critical paths for project briefs are adhered to, launching product on time and supporting briefs with innovative ideas and trends through market data and research.

The main duties of the role are:

• To manage customers accounts with NPD and EPD projects from concept to launch;
• Direct contact with Key retailers, face to face and written communication.
• Create and develop innovative designs, capturing new key trends designs for both NPD and EPD projects.
• Work to tight deadlines in a fast pace environment ensuring that all key milestones are met.
• Champion recipe creation and all documentation throughout concept to launch process including recipes, submission forms, QAS/ CQMs, launch folders, factory paperwork.
• Undertake all tasks associated with product launch organoleptic testing, micro review.
• Responsible for sourcing new ingredients, fit for purpose for the design, customer and site requirements and costs. Be the first point of contact for basic information such as specification, MOQ, lead times and price.
• Attend all customer submission meetings.
• Responsible for sending out kitchen samples and to meet the required delivery deadlines.
• Work closely with process technologist to organise trials, ensure all raw materials are ordered in advance. Support production and the process technologist throughout the trial stage.
• Organise preproduction launch meetings & oversee first product launches.
• Support teams workload to 'get the job done'.
• Work closely with relevant specification writer to ensure alignment with project updates.
• Attend any onsite meetings as required.
• Support with innovation days.
• Attend quality panels when required and or Competitor benchmarking sessions.
• Be the link between the customer needs and requirements and the process technologist’s adherences to the factory processes.
• Support and ensure transit trials are completed and recorded.
• Responsible for sending out photography samples, public relation samples.
• Researching new ways to produce and improve the quality, processing and packaging.
• Support with projects for the benefit of the business and department as directed by the NPD manager.
• Support and cover/deputise the NPD department in the absence of the NPD Manager e.g attend meetings, support the team etc.
• To comply with and assist with implementation of company food safety, quality, and legality policies as they relate to the role.

You will:

• Preferably educated to degree level.
• Have experience working within an NPD technologist role in the food industry, ideally within bakery.
• Have knowledge and experience of bakery ingredient functionality.
• Have an understanding of HACCP Principles and be suitably qualified (Level 3 minimum).
• Have good written and verbal communication skills.
• Be computer literate in all aspects of Microsoft Office.
• Be Food Hygiene Qualified.
• Be conversant with retailer Codes of Practice and Policies desirable – Tesco, Sainsbury’s, CO-OP, Aldi, Asda, Morrisons, Iceland, Lidl, Bidfood and Premier / Cadbury would be an advantage.

This is initially a maternity cover post, but may lead to a permanent full or part time position.

If this is the role for you then apply using the application form or send your CV to.