Senior Night-Shift Travel Consultant (Galileo) - Remote

Perk; Birmingham; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading travel management company is looking for a dedicated Senior Night Shift Business Travel Consultant in Birmingham. You will enhance the experience of business travelers by providing exceptional service, managing bookings, and resolving queries. The role requires expertise in the Galileo GDS system and offers competitive benefits including flexible working arrangements, generous vacation days, and mental health support. This position is primarily remote with occasional visits to the Birmingham hub.

Benefits

Competitive compensation including equity

Generous vacation days

Health perks such as gym allowances

Exponential growth opportunities

Mental health support tool

VolunteerPerk - 16 paid hours for volunteering

Qualifications

• Fluent in English, both written and spoken is essential.
• Previous experience as a Business Travel Consultant is required.
• Maintain a professional and positive attitude.

Responsibilities

• Provide first-class, 7-star service to business travelers.
• Manage travel bookings, amendments, and cancellations.
• Communicate professionally with clients via live chat, telephone, and email.

Skills

Expert knowledge of the Galileo GDS system

Proficient in air fares and ticketing

Great communication skills

Well-organized under pressure

Proactive in resolving customer queries

Job description

A leading travel management company is looking for a dedicated Senior Night Shift Business Travel Consultant in Birmingham. You will enhance the experience of business travelers by providing exceptional service, managing bookings, and resolving queries. The role requires expertise in the Galileo GDS system and offers competitive benefits including flexible working arrangements, generous vacation days, and mental health support. This position is primarily remote with occasional visits to the Birmingham hub.