Senior Network Engineer

Oshkosh; East Midlands; On-site; GBP 35,000 - 50,000; Full time

Job summary

A global technology company in the East Midlands is seeking a Network Support Specialist to provide operational support and troubleshoot network environments. The ideal candidate must have extensive experience and a Bachelor's in IT. Responsibilities include monitoring network traffic and collaborating across teams to ensure system functionality. This role offers an opportunity for growth in network technology exposure.

Qualifications

• Four or more years of experience in the field or in a related area.
• Advanced understanding of networking fundamentals.
• Intimate knowledge of the ITIL process and ticket resolution.

Responsibilities

• Providing day-to-day operational support and troubleshooting for the network environment.
• Conducting triage and resolution of network issues and outages.
• Communicating and coordinating with stakeholders for network-related activities.

Skills

Monitoring

Troubleshooting

Customer service

Problem solving

Cross team collaboration

Risk analysis

Analytical

Operating systems

Hardware

Written and communication skills

Time management

Teamwork

Education

Bachelors degree in Information Technology or related field

Job description

About JLG, an Oshkosh company

JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles and accessories—can be found all over the world.

SUMMARY

Plans, designs, implements, and supports network systems, including configurations, supporting / troubleshooting network problems and coordinating across the infrastructure and corporate landscape.

YOUR IMPACT

• Providing day-to-day operational support and troubleshooting for the network environment using appropriate network management tools, scripting, or equivalent.
• Advanced understanding of networking fundamentals - architectures, models, protocols, IP addressing, basic router / switch configurations, network security, and applied experience
• Conducting triage and resolution of network issues and outages.
• Active member of project teams following senior leadership design and project plans
• Communicating and coordinating with stakeholders for network-related activities.
• Learning and adopting new technologies like SD-WAN, virtualization, automation tools.
• Continuously monitor and analyze network traffic usage.
• Advanced knowledge in 1 area of end-to-end network landscape (route / switch, wireless, cloud, LAN / WAN, cellular, perimeter, security, and others)
• Cross functional team communicating and coordinating efforts for database, applications, and infrastructure activities.
• Intimate knowledge of the ITIL process, ticket resolution, and stakeholder response
• Design, implement, and operate complex solutions.
• Other duties as assigned.

Regular attendance is required.

MINIMUM QUALIFICATIONS

• Four (4) or more years of experience in the field or in a related area.
• Monitoring, troubleshooting, customer service, problem solving, cross team collaboration, risk analysis, analytical, operating systems, hardware
• Written and communication skills, problem solving, time management, teamwork

STANDOUT QUALIFICATIONS

• Bachelors degree in Information Technology or related field