Senior National Account Manager (Convenience) - Myprotein

THG; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global ecommerce group is seeking a National Account Manager for UK Convenience. This role involves managing high-value accounts for Myprotein and developing relationships with grocery and high street customers to drive B2B growth. Candidates should have over 3 years of account management experience, particularly in food and beverage retail, and a strong knowledge of sports nutrition products. The position comes with substantial benefits including 25 days of annual leave and enhanced wellbeing support.

Benefits

25 days annual leave plus bank holidays

Enhanced maternity and paternity pay

Access to on-site gym

50% staff discount on THG brands

Referral bonuses up to £1000

Qualifications

• Knowledge of sports nutrition products a strong advantage.
• Previous Account Management Experience 3+ years (Food & Beverage Retail/Grocery) a must.
• Outstanding written/verbal communication and presentation skills.

Responsibilities

• Manage a portfolio of UK Convenience accounts to meet company profitability.
• Establish and manage relationships with customers at multiple levels.
• Develop joint business plans aligned with business priorities.

Skills

Knowledge of sports nutrition products

Account Management Experience 3+ years

Decision making and problem solving skills

Communication and presentation skills

Job description

Overview

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.

From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG.

With us, you'll go further, faster. What are you waiting for?

Role: National Account Manager - Convenience

Brand: Myprotein

Location: Manchester HQ, ICON, WA15 0AF

About THG Nutrition & Wellness:

THG Nutrition & Wellness is home to some of the best loved and most trusted names in wellbeing and nutrition, including Myprotein, the world's largest online sports nutrition brand, its family of brands, Myvegan, Myvitamins and MP Activewear.

We want to be the world's most empowering health movement, championing everyone to live healthier, more active lives. Our brands and people exist to break boundaries, to power and empower those who want more. We break conventions, we're a force for good, and we keep it real. These are the values that drive us through every day.

About the role:

As National Account Manager UK Convenience, you will be responsible for a high value P&L across grocery and highstreet customers for Myprotein. This is a high growth area for THG Nutrition & Wellness and will give the successful applicant a fantastic opportunity to help lead the B2B growth of one of the leading sports nutrition brands in the world.

The Role:

• Take responsibility for an individual portfolio of UK Convenience accounts - ensuring that company profitability, customer requirements and individual growth targets are met.
• Ownership & responsibility for the achievement of the key commercial objectives within a specified customer(s) and overall strategy by establishing and pro-actively managing relationships at multiple levels.
• Continual evaluation of customer product mix to drive improved profitability (PPU) incorporating initiatives from marketing such as complexity reduction and cost of product recommendation
• Development and ongoing management of customer joint business plans where relevant, ensuring that these are aligned to business priorities
• Taking the lead with buyers to secure the optimum distribution level & fixture space for all supplied products (focusing specifically on the biggest & most profitable skus)
• Management of customer relationships and internal relationships across multiple departments (commercial, technical, product development) to optimise results in a complex matrix structure
• Ensuring forecast accuracy is in line with account targets and working collaboratively with the demand planner to implement necessary changes, leading to a volume forecast that supports delivery of CSL & stock targets and informs the businesses financial planning cycle
• Annually review customer account plans as part of the budgeting process for the following year.
• Implement an agreed promotional plan within defined trade investment budgets.
• Evaluate promotional effectiveness to ensure the most efficient use of promotional expenditure.
• Provide the business with accurate rolling monthly sales forecasts.
• Deliver and rationalise an accurate monthly demand plan

Requirements:

• Knowledge of sports nutrition products a strong advantage
• Previous Account Management Experience 3+ years (Food & Beverage Retail/Grocery) a must
• Proven ability to multi-task and deliver exceptional results in fast paced, dynamic environment;
• Entrepreneurial mindset and creative abilities
• Outstanding written/verbal communication and presentation skills;
• Strong decision making and problem solving skills;
• Exceptional analytical, organisational and interpersonal skills;
• Must be great at managing a lot of people at once;
• Exceptional relationship skills (building and maintaining)
• Enthusiastic attitude with strong leadership skills;

Benefits:

Career Development

• Access bespoke development programmes that have been designed and developed by our in-house L&D team.
• Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.

Enhanced Leave

• 25 days annual leave plus bank holidays.
• Don't want to work on your birthday? We don\'t either! Enjoy your day off on us!
• Enhanced maternity and paternity pay, depending on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3 days each year.
• Unlock 2 days volunteer leave after 12-months.

Wellbeing Support

• Access face-to-face and virtual appointments with our in-house GP.
• Access our in-house CBT therapist.
• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
• State-of-the-art on-site gym.
• Access to our on-site physio.

Other Perks

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
• Subsidised bus pass from Manchester City Centre to our ICON office.
• Up to 50% staff discount on THG brands.
• On-site staff shop.
• Access to on-site barber.
• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
• Anniversary gifts when you hit 5 and 10 years of service

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.