Senior National Account Manager

Spin Master; Marlow; On-site; GBP 70,000 - 90,000; Full time

Job summary

Spin Master is seeking a Senior National Account Manager to lead a portfolio of major national accounts across the UK, driving profitability and long-term relationships. The role requires in-office presence 4 days a week, with responsibilities spanning strategic planning, forecasting, and cross-functional collaboration.

You will manage budgets, negotiate long-term supply agreements, and mentor a team while delivering value through data-driven insights and engaging customer presentations.

Qualifications

• Minimum 5 years of experience in a similar role in the CPG or Toy industry preferred.
• Bachelor’s Degree in Business, Marketing or related area, or equivalent experience.
• Demonstrated success managing a business portfolio with a national retailer, UK Toys retailer preferred.
• Ability and experience to manage and lead team.
• Proficiency in MS Office software (Excel, Word, PowerPoint, PowerBI), SAP, Salesforce an asset.

Responsibilities

• Develop bi-annual strategic business plans that deliver upon company goals and meet customer needs.
• Maximise account profitability through strategic business planning including: delivery of volume, revenue and margin, creative promotional work and good use of data to provide category solutions.
• Build innovative sales and marketing led account plans through co-ordination of trade marketing & marketing activity that will maximise Spin Master’s performance within the account, delivering against planned volume, distribution & profit targets.
• Confidently deliver product presentations, business proposals and marketing plans to customers on time.
• Understand the customer timelines and proactively provide customers with all information and materials required to make decisions and manage business effectively.
• Develop forecasts that best reflect market realities; update forecasts using the analysis tools available e.g. POS, stock and allocations data and promotional plans, on a monthly basis as a minimum.

Skills

Account management

Leadership

Strategic thinking

Customer relations

Data analysis

Negotiation

Travel

Education

Bachelor’s Degree in Business, Marketing or related area

Tools

MS Office (Excel, Word, PowerPoint)

PowerBI

SAP

Salesforce

Job description

Are you a kid at heart looking to build a career with a leading global children's toy, entertainment and digital gaming company? At Spin Master, our unwavering commitment to open mindedness, integrity and innovation is a great part of what has made us an industry leader. How do we stay ahead of the pack? By hiring the best and brightest minds—and that’s why we want you!

Job Description: Spin Master is a leading global children's entertainment company, creating exceptional play experiences through it’s three creative centres: Toys, Entertainment and Digital Games. With distribution in over 100 countries, Spin Master is best known for award-winning brands PAW Patrol®, Bakugan®, Kinetic Sand®, Air Hogs®, Hatchimals®, Rubik’s Cube® and GUND®, and is the global toy licensee for other popular properties.

What will you work on?

The Senior National Account Manager manages & leads a portfolio of the company's major national accounts ensuring maximisation of performance and profit, seeking out opportunities, managing risk, delivering on profitability goals, developing effective long-term business relationships and exceeding customer expectations. They have line management responsibility & play a vital role in ensuring team KPI’s and objectives are met through effective & inspirational leadership, mentoring & coaching.*Please note that this position requires being in the office 4 days a week.

How will you create impact?

• Developing bi-annual strategic business plans that deliver upon company goals and meet customer needs
• Maximise account profitability through strategic business planning including: delivery of volume, revenue and margin, creative promotional work and good use of data to provide category solutions
• Build innovative sales and marketing led account plans through co-ordination of trade marketing & marketing activity that will maximise Spin Master’s performance within the account, delivering against planned volume, distribution & profit targets
• Confidently deliver product presentations, business proposals and marketing plans to customers on time
• Understand the customer timelines and proactively provide customers with all information and materials required to make decisions and manage business effectively
• Develop forecasts that best reflect market realities; update forecasts using the analysis tools available e.g. POS, stock and allocations data and promotional plans, on a monthly basis as a minimum. In addition, work closely with the planning team to ensure stock and allocations are available.
• Continual timely and effective review of actual performance to ensure goals are achieved and adjust plans as necessary with supporting evidence.
• Manage customer specific budgets and ensure Business Plans and all systems are kept up to date & spend tracked. Ensure all deadlines related to these are met.
• Analysis of sell through data and market intelligence to maximize business opportunities while minimising risk
• Communicate clearly and efficiently with customers; and provide fast solutions to challenges
• Work proactively and effectively with team members to deliver best possible customer service and ensure Spin Master UK is a preferred supplier
• Have a thorough understanding of all channel & account business objectives and marketing plans by establishing & nurturing multi-level and cross functional relationships within the account portfolio
• Proactively identify challenges & problem solve but know when to escape issues both internally & with customers. Act as escalation point for junior members of their channel/team.
• Work closely with accounts to gain joint agreement on objectives for sales growth whilst managing each account selections & samples process
• Negotiate at senior level to ensure Spin Master UK Ltd maximises the advantage of long term supply agreements and optimises all elements of the marketing mix
• Coach & manage team ensuring workload is effectively planned, deadlines are met & development & feedback conversations & resulting plans are facilitated.
• Work in a team environment with a friendly and diplomatic manner, while aligning with our Spinmaster values
• Actively work as part of a team to create a solution oriented culture, leading by example
• Track account/team metrics and report data to leadership on a regular basis.
• Participate within Sales leadership team setting examples, providing feedback, acting as project lead, managing dissemination of information to team and back.

What are your skills and experience?

• Minimum 5 years of experience in similar role in the CPG or Toy industry preferred
• Bachelor’s Degree in Business, Marketing or related area, or equivalent experience
• Demonstrated success managing a business portfolio with a national retailer, UK Toys retailer preferred
• Ability and experience to manage and lead team
• Proficiency in MS Office software (Excel, Word, PowerPoint, PowerBI), SAP, Salesforce an asset
• Customer driven approach and a “go-getter” attitude
• Ability to build and maintain relationships, both externally and internally
• Demonstrated organization, planning and communication skills
• Goal oriented to achieve targets through self-motivation, persistence & determination
• Able to travel to Europe and internationally
• Full clean driving license #LI-MK1 #LI-Hybrid

The anticipated pay range for candidates who will work in [STATE] is $_________ to $_________ [Per Annum / Per Hour]. The offered pay to a successful candidate will be dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, education, etc. Spin Master Inc. is a multi-state employer, and this salary range may not reflect positions that work only in other states. This job posting is tied to an open vacancy.

What you can expect from us:

Our mission is to Make Life More Fun with a vision to push the boundaries of innovation, creativity, and fun. Growth and Career Opportunities Flexible Work Hours Innovation, Collaboration and Fun Comprehensive Benefits Other fun Perks!

What’s it like to work here?

Spin Master is a fast-paced, hands-on organization that provides many great opportunities for impactful decision-making; though our challenging start-up atmosphere isn’t for everyone, we have a proven record of opportunities for future advancement and internal transfers for our passionate and results driven team.

Everyone is welcome in our sandbox and we are committed to an accessible and inclusive hiring process that provides reasonable accommodation to all applicants.

Spin Master strives to create an accessible and inclusive application and selection process and is committed to working with and providing reasonable accommodation to job applicants who may require provisions to participate in the recruitment, selection and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at [e-mail] and we will work with you to meet your accessibility needs.

We do appreciate all interest; however only those selected for interview will be contacted.

Our Mission and our Vision is to make life more fun by pushing the boundaries of innovation, creativity, and fun! A part of our company from the very start, our values are embodied in everyone from top leadership through to new and veteran team members alike, who –like you– were attracted to Spin Master due to our shared mind set, moral code, and way of being. Basically speaking, we enjoy a casual culture here, having fun while we are creating fun!