Senior Multi-Site Store Manager – Heathrow

Zachary Daniels; Hounslow; Presencial; GBP 45.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

20% bonus

Multi-site leadership

Structured hours

Career progression

Descripción de la vacante

Zachary Daniels is recruiting an experienced Store Manager to oversee multiple outlets in the Heathrow area. The role focuses on commercial performance, people leadership, customer experience and operational excellence across sites.

Offering a 38.75-hour week, Monday to Friday with 1 weekend in 3, a £45,000-£50,000 base salary and a 20% bonus, this is a senior leadership opportunity within a large retail operation designed for high-impact managers ready to lead across sites.

Formación

• 3+ years' management experience in high-volume retail.
• Experience leading sizeable teams through Managers or Supervisors.
• Strong commercial awareness with KPIs.

Responsabilidades

• Take responsibility for the performance of multiple retail outlets within the location.
• Lead, coach and develop Managers, Supervisors and wider store teams.
• Drive sales, customer spend and overall commercial performance.
• Monitor KPIs and identify opportunities to improve results.
• Deliver local commercial plans and initiatives.
• Ensure daily sales targets and priorities are clearly communicated across teams.
• Analyse performance and implement action plans where required.
• Develop a strong succession pipeline through coaching, performance reviews and development plans.
• Ensure staffing levels and deployment reflect customer demand and trading requirements.
• Build effective relationships with brand and commercial partners.
• Ensure stores maximise promotional and sales opportunities.
• Work closely with stock and logistics teams to resolve availability and replenishment issues.
• Maintain consistently high standards of customer service.
• Manage escalated customer queries and complaints.
• Ensure strong standards across Health & Safety, compliance and operational procedures.
• Support the wider senior management team and deputise when required.

Conocimientos

People leadership

Commercial acumen

KPI management

Retail operations

Customer service

Herramientas

POS systems

Descripción del empleo

Zachary Daniels is recruiting an experienced Store Manager to oversee multiple outlets in the Heathrow area. The role focuses on commercial performance, people leadership, customer experience and operational excellence across sites.

Offering a 38.75-hour week, Monday to Friday with 1 weekend in 3, a £45,000-£50,000 base salary and a 20% bonus, this is a senior leadership opportunity within a large retail operation designed for high-impact managers ready to lead across sites.