Senior Motor Claims Handler – High Net Worth (2+ YRS EXPERIENCE)

Anakin Seal Legal; Warrington; On-site; GBP 29,000 - 35,000; Full time

Job summary

A respected insurance services provider is seeking a Senior Motor Claims Handler to join their High Net-worth claims team in Warrington. This full-time, office-based role involves managing motor insurance claims from first notification through to settlement while ensuring service levels align with insurer SLAs and industry regulations. The ideal candidate will have over 2 years of experience in motor claims handling, strong communication skills, and a keen attention to detail. A friendly, supportive team culture is offered along with a competitive salary package.

Benefits

Company pension

Life assurance

Cycle-to-work scheme

Discounted gym membership

Free eye tests

Flu jab vouchers

22 days annual leave + bank holidays

Qualifications

• 2+ years’ experience in motor insurance claims handling.
• Understanding of ABI codes, MOJ, FSA regulations, and insurer best practices.
• Strong verbal and written communication skills.

Responsibilities

• Manage motor insurance claims from first notification through to settlement.
• Ensure service levels align with insurer SLAs and industry regulations.
• Work closely with policyholders, engineers, solicitors, and other stakeholders.

Skills

Motor insurance claims handling

Verbal communication

Written communication

Attention to detail

Education

Cert CII qualification

Tools

Proclaim case management system

Job description

Role Overview

A respected and expanding insurance services provider is seeking a SeniorMotor Claims Handlerto join their High Net-worth claims team in Warrington. This full-time, office-based role involves managing motor insurance claims from first notification through to settlement, ensuring service levels align with insurer SLAs and industry regulations. You’ll work closely with policyholders, engineers, solicitors, and other stakeholders to deliver a high standard of claims handling under delegated authority.

Candidate Profile / Experience Needed

• 2+ years’ experience in motor insurance claims handling
• Understanding of ABI codes, MOJ, FSA regulations, and insurer best practices
• Experience using Proclaim case management system (advantageous)
• Cert CII qualification preferred
• Strong verbal and written communication skills
• Confident, professional telephone manner
• Excellent attention to detail and organisational skills

What’s On Offer

• Salary up to £35,000 (depending on experience)
• 22 days annual leave + bank holidays
• Company pension, life assurance, and cycle-to-work scheme
• Discounted gym membership, free eye tests, flu jab vouchers
• Friendly, supportive team culture with regular staff events