Senior Motor Claims Handler

The Recruiter Ltd; Chelmsford; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading company in the insurance sector is seeking a Senior Motor Claims Handler to manage and negotiate complex claims effectively. The ideal candidate will possess extensive claims handling expertise and strong negotiation skills to ensure timely settlements. This role offers a competitive salary with excellent hybrid working hours.

Qualifications

• Extensive experience in claims handling.
• Strong negotiation skills with counterparty issues.
• Ability to manage complex claims situations.

Responsibilities

• Manage claims through to settlement including negotiation of complex issues.
• Identify and report new trends in claims portfolio.
• Work with TPAs to assist with claims exceeding their limits.

Skills

Claims handling

Negotiation

Complaint resolution

Job description

Senior Motor Claims Handler

Salary: Not specified

Location: Chelmsford, Essex

Job Type: Permanent

Ref: SJP230725

You will apply your knowledge and experience to pro-actively manage claims through to settlement, including negotiation and management of complex claims matters.

An understanding of motor claims liability, motor insurance processes and end-to-end customer claims process.

Key Responsibilities

• Handling allocated claims to a high standard, including overall assessment of losses and reserves, and negotiation with counterparties to achieve timely settlements.
• Managing large, complex, and disputed claims on behalf of the claims team
• Identifying and reporting new trends or changes in the behaviour of a claim’s portfolio.
• Managing complaint cases within regulatory guidelines
• Working with TPAs to help with referrals and cases over their authority limits.
• Identifying and delivering opportunities for claims savings, both on an individual claims and strategic basis.
• Identification and execution of commutation and buy back opportunities, including the negotiation of deals with counter parties.
• Providing technical assistance for the due diligence process for new acquisitions
• Providing input and ideas for ongoing improvements to claims and other related processes, working in partnership with internal and external teams.
• Skills

An excellent level of claims handling technical experience and knowledge, providing consistently high-quality claims handling.

Strong negotiation skills, with experience in negotiating complex issues with counterparties, including the ability to lead formal mediations, resulting in successful settlements.

Skills in complaint resolution

A highly competitive salary and benefits package is offered. Excellent Hybrid working hours.

If you feel you have the relevant experience and skills, then we would like to hear from you. Please submit your CV for consideration.

Alternatively, please contact Su Partridge FIRP for further information.

The Recruiter Insurance Specialists are acting as a Recruitment Agency