Senior ML Engineer: Build Scalable LLM/RAG AI

Zendesk; United Kingdom; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading technology company in the United Kingdom seeks a Senior ML Engineer to enhance its retrieval-augmented generation platform. In this role, you will collaborate with various teams to deliver cutting-edge AI solutions and address complex challenges related to LLM technologies. We are looking for someone with extensive experience in machine learning systems, particularly in Python and cloud services, who values collaboration and mentoring. This position offers the chance to make a significant impact across the organization and improve customer experience for millions.

Benefits

Flexible working hours

Professional development funds

Comfortable office and remote-friendly environment

Qualifications

• 4+ years of experience in developing machine learning systems in Python.
• Solid understanding of architecture and design patterns for server-side applications.
• Experience managing cloud services (AWS, GCP, Azure).

Responsibilities

• Deliver AI-powered capabilities using the latest LLM technology.
• Work with Product Management and ML Scientists to define features.
• Mentor junior team members and ensure service stability.

Skills

Machine Learning systems

Python proficiency

Cloud services deployment

Collaboration

Communication skills

Education

Bachelor's degree in Computer Science or related field

Tools

AWS

Kubernetes

Docker

Job description

A leading technology company in the United Kingdom seeks a Senior ML Engineer to enhance its retrieval-augmented generation platform. In this role, you will collaborate with various teams to deliver cutting-edge AI solutions and address complex challenges related to LLM technologies. We are looking for someone with extensive experience in machine learning systems, particularly in Python and cloud services, who values collaboration and mentoring. This position offers the chance to make a significant impact across the organization and improve customer experience for millions.