Senior Merchandising Support Specialist-6 month Fixed Term Contract

Whole Foods Market IP. L.P.; Greater London; On-site; GBP 35,000 - 61,000; Full time

Job summary

A leading grocery retail company in Greater London is seeking a candidate to provide administrative and transactional support within the Merchandising function for new store launches. Responsibilities include managing promo support duties, ensuring accurate processing of files, and maintaining supplier relationships. Candidates should have a high school diploma, 2-4 years of experience, and proficiency in business software. The salary ranges from £35,360 to £60,112 annually, with various benefits available.

Benefits

Health insurance

Retirement plan benefits

Store discount

Paid time off

Qualifications

• 2-4 years of relevant experience required.
• Ability to perform business math.
• Good math, reading, and deductive reasoning skills.

Responsibilities

• Support tasks towards new store program launch.
• Validate promo files prior to submission.
• Run data audits for accurate data alignment.

Skills

Procurement understanding

Data analysis tools experience

Strong business software ability (Word, Excel)

Customer service skills

Analytical reasoning skills

Presentation skills

Problem-solving methods

Ability to work independently and in teams

Education

High school diploma

Associates degree or some college coursework

Job description

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Provides administrative, transactional and program execution support within the Merchandising function to launch the 6 new stores in the UK. Duties are varied but could include: setting up Store Business Units, supporting Network Planning schedules, processing invoices, making payments, researching data inconsistencies and handling ad-hoc requests. Ensures deliveries are monitored as to schedule, suitability and completion. Ensures effective planning, calendar management, company – supplier communication, and internal coordination.

Responsibilities

• Reports into the New Store Program Leader to support tasks and activities towards Program Launch.


• Takes ownership and plays a lead role in performing promo support duties and responsibilities.


• Ensures / validates complete and accurate processing of promo files prior to submission.


• Leverages understanding of marketing and billing processes to troubleshoot discrepancies and issues with both the Marketing and Billing teams.


• Troubleshoots issues with Excel files and application anomalies.


• Runs data audits to ensure accurate data alignment.


• Contributes to improving applications used by the purchasing team.


• Maintains positive and productive working relationships with suppliers and business partners.


• Assists in report generation for recurring and ad hoc reports.


• Provides backup support for Category Managers, Merchandising Assistants, Marketing Team and other WFM Team Members.


• Prepares documentation and reports for cross-functional teams (i.e. Accounting).


• Recognizes gaps in promo processes and recommends actions to improve.


• Works with Category Merchant Team Members to ensure data and information are collected, processed and completed on time and as per requirements.


• Handles higher-level specialist activity.


• Works closely with Team Members, customers and partners to understand process-related issues and develop effective solutions.


• Responds to stakeholder inquiries by researching, addressing, and resolving identified issues.


• Researches and provides data for internal and external audits as required.


• Trains and mentors new Team Members and other specialists.

Skills

• Understands procurement and related accounting-type administrative support.


• Strong scanning and validation software abilities.


• Strong ability to use standard business software such as Word and Excel.


• Ability to perform business math.


• Proficient in data presentation including charts and pivot tables.


• Experience with data analysis tools.


• Good math, reading, analytical, and deductive / inductive reasoning skills.


• Ability to effectively present information and respond to questions from buyers, business partners, customers, and the general public.


• Solid ability to write and proof-read reports, business correspondence, and procedure manuals.


• Able to build win-win partnerships with other teams at the Global and Regional level, with stores and with suppliers.


• Models excellent customer service skills.


• Able to work independently and in a group.


• Work priorities are set according to pre-determined deadlines.


• Applies knowledge and experience to organize and complete assignments.


• Solves problems using well-understood methods and technologies, refers complex or sensitive issues to higher levels.


• Works on assignments that are semi-routine or moderately complex in nature, recognizing the need for occasional deviation from standard practice.


• Follows standard data and situational analysis practices and procedures.


• Evaluates and resolves issues using knowledge of what information to collect and where to find it.


• Understands the WFM organizational structure, associated hierarchy and approval levels.


• Understands the types and timing of various departmental deadlines and events.


• Understands how the specialist role contributes to and facilitates Team Member, team, leader and business success.

Education & Experience

• High school diploma and 2-4 years’ relevant experience.


• Associates degree, technical college or some college course work preferred.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended any time at the sole discretion of Whole Foods Market. The appropriate country or jurisdictional laws, processes, professional or regulatory bodies, and qualifications apply outside of the United States.

The wage range for this position is £35,360.00-£60,112.00 Annual, commensurate with experience. Whole Foods Market offers \"Whole Benefits\". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire. For additional information, visit our Whole Foods Market Careers site: https://careers.wholefoodsmarket.co.uk/benefits.

Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

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