Senior Medical Secretary - Gastroenterology

NHS; United Kingdom; Hybrid; GBP 27,000 - 31,000; Full time

Job summary

A healthcare provider in Bath is seeking a Senior Secretary to lead a secretarial team providing support to the Gastroenterology Department. The ideal candidate will have strong typing and computer skills, with at least a year of secretarial experience. Flexible working options are available. This role offers a salary of £27,485 to £30,162 per annum.

Benefits

Comprehensive wellbeing programme

Compassionate work environment

Qualifications

• Minimum of one year in a secretarial role.
• Knowledge of office and administration procedures.
• Medical secretary qualifications or experience desirable.
• Previous supervisory experience desirable.

Responsibilities

• Provide a comprehensive secretarial service to assigned consultants.
• Organise papers for meetings and take notes.
• Manage secretarial staff and ensure smooth running of functions.
• Provide training and identify efficiency improvements.

Skills

Typing qualification RSA II or equivalent

Computer skills

Good standard of general education

Job description

Overview

The Gastroenterology team is looking for a Senior Secretary to oversee a busy secretarial team providing full secretarial and admin support to the Gastroenterology Department, including Endoscopy, Gastroenterology and Hepatology outpatients. The applicant should be enthusiastic, flexible, and able to lead and contribute to service improvements. The role requires excellent keyboard, audio and communication skills, and the ability to work well as part of a team and in a leadership capacity.

Main duties

To provide a comprehensive secretarial service and support to assigned consultant(s) and their team by:

• Providing a complete medical secretarial service including word processing, audio typing, scanning and the composition of letters; producing clinic letters and other documents with fast and accurate copy and audio typing.
• Preparing and organising papers for meetings, attending and taking notes when necessary.

To assist the Gastroenterology Admin Manager in the management of secretarial staff by:

• Organising and ensuring the smooth running of the secretarial functions within the department, including implementing processes.
• Developing computerised systems for managing information and paperwork within the office.
• Carrying out day-to-day supervision of secretarial staff within the department.
• Carrying out appraisals.

To be the department resource and expert in administration processes and computer systems by:

• Providing support and ensuring staff receive appropriate training.
• Acting as a "troubleshooter".
• Identifying ways of improving the efficiency and effectiveness of office/systems functioning.

About us

At the RUH we are committed to putting people at the heart of what we do, working together as one team to make a difference for patients, staff and the community. We value everyone's contribution and strive for compassionate, person-centred care. We support a compassionate and inclusive environment with staff networks, diversity, kindness and civility. We encourage learning, development and innovation, and aim to help you reach your full potential. We value staff wellbeing with a comprehensive wellbeing programme and a holistic approach to a healthy life.

Learn more about living and working in Bath, our extensive staff benefits, and our research and cancer services at the Dyson Cancer Centre.

Details

Date posted: 30 October 2025

Pay scheme: Agenda for Change

Band: Band 4

Salary: £27,485 to £30,162 per annum

Contract: Permanent

Working pattern: Full-time, Flexible working, Home or remote working

Reference number: 427-7532254

Job locations: Royal United Hospital Bath NHS Foundation Trust, Combe Park, Bath, BA1 3NG

Job responsibilities

Please find attached to the vacancy a detailed person specification and job description for further information about this role.

Person Specification

Experience

• Essential: Typing qualification RSA II or equivalent
• Essential: Computer skills
• Essential: Good standard of general education
• Desirable: Medical secretary qualifications or experience
• Desirable: Previous supervisory experience

Experience

• Essential: Minimum of one year in a secretarial role
• Essential: Knowledge of office and administration procedures

Desirable: Previous NHS medical secretarial experience; Knowledge of NHS systems, e.g. Millennium

Other items

Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a DBS disclosure.

Certificate of Sponsorship: Applications from job seekers requiring skilled worker sponsorship will be considered. For details, visit the UK Visas and Immigration website.

Note: Guidance on overseas criminal record checks is available online.

Employer details

Employer: Royal United Hospitals Bath NHS Foundation Trust

Address: Combe Park, Bath, BA1 3NG

Employer's website: https://www.ruh.nhs.uk/