Senior Medical Secretary

Betsi Cadwaladr University Health Board; Rhyl; On-site; GBP 21,000 - 27,000; Full time

Job summary

Betsi Cadwaladr University Health Board is seeking a senior medical secretary to provide an expert administration service to the clinical specialty and its work streams. The role includes diary management, workload coordination, and admission-related information for patients and carers.

To deliver a comprehensive, high quality medical secretarial and administrative service to consultants, their medical teams, and related health professionals.

Qualifications

• Essential criteria: comprehensive, high level administration experience; ability to work unsupervised and make decisions; ability to work under pressure.
• Strong communication, organisation, and diary-management skills are required.
• Experience in medical administration or NHS environment is desirable.

Responsibilities

• Provide comprehensive medical secretarial and administrative service to consultants and medical teams.
• Coordinate workload and appointments; support progression along defined pathways.
• Maintain office organisation and monitor workload of the administration team.

Skills

Excellent communication skills

Advanced typing skills

Excellent organisational skills

Will prioritise own workload

Minute taking experience

Education

NVQ Business administration L4 or equivalent

City & Guilds (AMSPAR) Level 3 Diploma in Medical administration

RSA /OCR level 3 or equivalent

ECDL or equivalent

Tools

Microsoft Office

Job description

Job Overview

This post is fixed term/secondment until 29/10/27 due to meet the needs of the service.

If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

The post holder is a senior member of the medical secretary team providing an expert administration service to the clinical specialty and its associated work streams.

The post holder will support the consultants, junior medical staff and other health professionals with the creation of best practice and processes, supporting diary management, co-ordination of workload and of appointments and admission related information for patients and carers.

To provide a comprehensive, high quality medical secretarial and administrative service to the consultant their medical team and specialist nursing teams, and other health professionals.

To co-ordinate and maintain arrangements to facilitate the patients progression along a defined pathway. To maintain the office organisation and monitor the workload related to the administration team.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

To provide a comprehensive, high quality medical secretarial and administrative service to the consultant their medical team and specialist nursing teams, and other health professionals.

To co-ordinate and maintain arrangements to facilitate the patients progression along a defined pathway. To maintain the office organisation and monitor the workload related to the administration team.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents.

Person specification

Qualifications

Essential criteria

• NVQ Business administration L4 or equivalent experience
• City & Guilds (AMSPAR) Level 3 Diploma in Medical administration or equivalent medical secretary experience
• RSA /OCR level 3 or equivalent experience or qualification in typing
• ECDL or equivalent experience.

Desirable criteria

• Management qualification or working towards
• NVQ 3 Customer Service
• ILM Level 2 (or working towards) relevant equivalent qualification.

Experience

Essential criteria

• Comprehensive administration experience at high level
• Abillity to work unsupervised and make decisions
• Ability to work under pressure

Desirable criteria

• Previous NHS Experience

Skills

Essential criteria

• Excellent communication skills
• Advanced typing skills
• Excellent organisational skills
• Will prioritise own workload
• Minute taking experience

Knowledge

Essential Criteria

• Knowledge and ability to use Microsoft office applications.
• Evidence of Continual Personal Development

Desirable criteria

• Knowledge of Referral To Treatment process (RTT).