Senior Medical Secretary

This is Alexander Faraday Limited; City Of London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A healthcare organization in London is seeking an experienced Senior Medical Secretary to lead a team and manage administrative processes. The ideal candidate will have strong management and organizational skills, alongside excellent proficiency in MS Office. Responsibilities include overseeing billing processes, patient appointments, and ensuring high-quality customer service. This role requires a high level of confidentiality and attention to detail.

Responsibilities

• Manage a team of medical secretaries.
• Ensure billing processes are followed and monies are collected.
• Monitor all appointments and referrals.
• Provide excellent customer service to patients.
• Ensure accurate information is recorded and patient appointments are organised efficiently.
• Liaise with other departments to ensure documentation is correctly filed.
• Implement process improvements.

Skills

Excellent MS Office Skills

Management skills

Strong organisational skills

Attention to detail

High level of confidentiality

Job description

Overview

Our client requires an experienced Senior Medical Secretary to manage the processes and medical secretaries & administration and provide administration support to the organisation.

Main responsibilities

• Manage a team of medical secretaries
• Ensure billing processes are followed and monies are collected.
• Monitor all appointments and referrals.
• Provide excellent customer service to patients.
• Ensuring accurate information is recorded and diaries and patient appointments are organised efficiently.
• Liaise with other departments and ensure all documentation is correctly filed and stored
• Process improvements

Requirements

• Excellent MS Office Skills
• Management skills and experience
• Strong organisational skills
• Attention to detail
• High level of confidentiality