Senior Medical Secretary

Venn Group; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prestigious private medical clinic is looking for an experienced Senior Medical Secretary to join their team. You will manage the clinic's operations with a focus on high-end clientele, ensuring the highest standards of professionalism and care. The ideal candidate will have a minimum of 3 years experience in private healthcare and be skilled in medical software. This temporary position has strong potential to become permanent.

Qualifications

• Minimum 3 years experience as a Medical Secretary in a private healthcare organization.
• Skilled in using Mosaiq, Meditech, DGL, EMIS software.

Responsibilities

• Serve as the primary point of contact for high end clientele.
• Manage complex diaries and multiple patient bookings with precision.
• Ensure all administrative duties are completed to the highest standard.
• Support the clinical team with knowledge of clinic workflows.

Skills

Strong communication skills

Administrative skills

Experience with medical software (Mosaiq/Meditech/DGL/EMIS)

Job description

We are working on behalf of a prestigious private medical clinic to recruit an experienced Senior Medical Secretary for a fast paced and high profile environment. This is a temporary position with a strong possibility of becoming permanent for the right candidate.

The successful individual will be the heartbeat of the clinic’s operations, working alongside the Business Development Manager, helping to develop relationships with patients and supporting high-net-worth patients, liaising closely with doctors, coordinating complex schedules, and ensuring the highest standards of professionalism, discretion, and care.

Responsibilities

• Serve as the primary point of contact for high end clientele, both UK based and international
• Liaise professionally and efficiently with consultants, GPs, private doctors abroad, and international embassies/hotels
• Manage and coordinate complex diaries and multiple patient bookings with precision and discretion
• Walk patients through procedures, offering clear and empathetic communication at every step
• Maintain smooth patient journeys from enquiry to aftercare, acting as their key point of contact
• Ensure all administrative duties are completed to the highest standard, including medical typing, correspondence, and filing
• Uphold GDPR and confidentiality standards in all dealing
• Support the clinical team with knowledge of GP procedures, practice management, and clinic workflows

Requirements

• Minimum 3 years experience as a Medical Secretary in Private Healthcare organisation
• Skilled with Mosaiq/Meditech/DGL/EMIS etc.
• Strong communication/administrative skills