The Senior Manager supports and assists the General Manager in crew management and ensures compliance with regulatory requirements governing the Company's vessels. This role involves preparing the annual crewing budget for fleet vessels, verifying crew qualifications, managing crew records, and coordinating crew changes. Additionally, the position handles PNI cases, visa applications, flag state requirements, and ensures all crewing operations comply with company policies and international regulations.
- Support and assist the General Manager in crew management and compliance to regulatory requirements governing Company's vessels
- Prepare the annual crewing budget for fleet vessels including training recruiting budgets and ensure vessels operate within the projected budget
- Check and verify crew qualifications/documentation prior to joining
- Create, update, and upload crew personal files and records
- Plan, coordinate, and execute crew changes for Company's vessels
- Handle all PNI cases to compile and collate costs and documentation
- Handle visas and ensure adherence to crew certification legislation
- Handle flag state applications and requirements
- Ensure efficiency of crewing functions such as crew changes, crew sourcing, recruitment, and retention
- Ensure crewing functions are executed in compliance with the company SMS
- Ensure crewing operations comply with the laws and regulations of the countries we operate in and the requirements of the charters
- Monitor the Training Program and ensure all crew undergo onthe-job training as per CMS
- Ensure crew undergoes a stringent appraisal process by respective vessel masters/CE
- Conduct vessel visits to ensure shipboard operations and crew living conditions comply with Maritime Labor Convention and address any crew concerns
- Is familiar with the Health, Safety, Environmental Protection, and Quality Policy (PL-005), and understands the responsibilities under the Environmental Management System (EMS). In keeping with this and other compliance policies, they understand their duty to report any environmental noncompliance and/or concern to their manager or members of the senior management team (including the highest level of management) either directly or through the open reporting system as per Management System guidelines
- Confirms that all documents, invitation letters and applicationforms for various travel visas are for all supernumeraries, and roving superintendents. Keeps this information up to date in crew management software
- Helps the personnel officer prepare all necessary joining documentation (such as Seafarers Employment Agreement (SEA), letters to masters, MARPOL declaration and onboard complaints procedure contacts and acknowledgement), supernumerary documents, and travel insurance
- Ensures that all travel visas for seafarers and roving superintendents are kept valid, including US C1/D visa, Australian MCV visa, Schengen visa, Chinese visa, and Canadian visa (for senior officers)
- Authenticates and verifies seafarer Certificate of Competency COC) from issuing authorities
- Ensures that all necessary flag state documentation is valid and dispatched to seafarers
- Arranges Pre-Employment Medical Examinations (PEME) for seafarers through company-approved and nominated clinics, forwards medical certificates and reports to assistant personnel superintendent for review and approval
- Issues seafarer working gear (such as boiler suits and other safety gear)
- Provides weekly updates concerning the status of visa applications
- Acts as a backup for the personnel officer, and assists with team deliverables
- Performs other duties as required
Requirements
- Bachelor's Degree preferred. Polytechnic diploma in Maritime Studies or Marine Engineering, High school (A Levels or NITEC equivalent), or O Levels will be considered.
- Certificate of Competency (COC) - Class 2 is required. If non-marine, COC is not required
- Minimum 5 years of experience working in a multinational environment
- At least 2 years of experience in ship management industries is required
- Good negotiating skills are required.
- Good leadership, communication skills, and ability to manage complex projects and multi-task.
- Ability to deliver top quartile results in a hectic and demanding environment
- Proficiency with Microsoft Office Suite (including Outlook, Word, and Excel) with advance Excel skills
- Attention to detail and a proven track-record in producing accurate, quality work
- Strong verbal and written communication skills
- Must exercise judgement and maintain consistency
Additional Desired
- Experience working with container ships engaged in international trading
- CHRP an asset
- Appropriate years of seagoing experience
- Excellent presentation skills
- International travel, may occur on short notice
- Able to work under pressure in a fast-paced environment
- Must be sufficiently mobile to join ad-hoc meetings
- Must carry a mobile device outside of office hours and check in regularly
- Must maintain a home internet connection for work outside of office Hours.
This is a full-time position. Days and hours of work are Monday through Friday, 08:30 am to 17:30 pm. Occasional evening and weekend work may be required on an ad-hoc basis to meet departmental deadlines.
Ang Hoe Keong | EA Personnel Registration No.: R1106345
RS Recruitment Agency | EA License No. 17C8809