Senior Manager, Privacy Operations

Aristocrat Leisure Ltd.; Greater London; Hybrid; GBP 110,000 - 130,000; Full time

Job summary

Aristocrat is seeking a Senior Privacy Operations Manager to coordinate privacy practices across global business areas from our London presence. You will lead the privacy assessment lifecycle, DSRR operations, and privacy risk management with cross-team collaboration.

The role requires strong governance, incident handling, and experience with privacy platforms such as TrustArc or OneTrust. You will drive the Enterprise Data Privacy Program, monitor compliance metrics, and maintain ROPA while

Qualifications

• Significant knowledge of UK data protection laws and related frameworks.
• Experience advising senior stakeholders on data protection risks.
• Strong governance and risk management understanding.
• Experience leading regulatory, transformation, or data-change programs.
• Proven ability to manage data protection incidents.
• Detail-oriented with the ability to work autonomously in a fast-paced setting.
• Familiarity with privacy platforms (TrustArc, OneTrust) and workflow tools.

Responsibilities

• Lead all privacy team communications and triage blocking issues.
• Own privacy assessment lifecycle including PIAs and DPIAs.
• Lead DSRR operations and ensure proper responses across teams.
• Coordinate third-party privacy risk management and vendor reviews.
• Operationalize privacy policies with defined requirements and controls.
• Develop privacy standards and playbooks for consistency.
• Partner with business to implement privacy requirements across products.
• Drive Enterprise Data Privacy Program alignment with strategy.
• Monitor compliance via metrics, SLAs, risks, and trends.
• Maintain ROPA accuracy and audit readiness.
• Improve privacy operations workflows and tooling usage.
• Independently lead projects with clear leadership updates.

Skills

UK data protection knowledge

Mentoring on privacy matters

Governance and risk management

Regulatory program experience

Privacy incident management

Attention to detail

Autonomous working style

Privacy platforms familiarity

Project management

Workflow tools proficiency

Tools

TrustArc

OneTrust

Smartsheet

Monday.com

Job description

At Aristocrat, we prioritise encouraging innovation and delivering outstanding experiences through our extraordinary gaming solutions. In the role of Senior Privacy Operations Manager, you will be critical to our mission by ensuring privacy practices are effectively coordinated in all business areas. This is an outstanding opportunity to join a motivated team where your knowledge will directly impact global privacy operations and contribute meaningfully to our achievements.

What You’ll Do

• Lead all communication channels for the Global Privacy Team, including intake, triage, prioritisation, and handling of blocking issues in requests.
• Own and complete the privacy assessment lifecycle, including PIAs, DPIAs, LIAs, TIAs, and ad hoc privacy reviews.
• Lead Data Subject Right Request (DSRR) operations, ensuring requests are managed appropriately responses across teams.
• Coordinate third-party privacy risk management operations, including vendor reviews and remediation tracking.
• Support and operationalize enterprise privacy policies by defining requirements, controls, and implementation expectations.
• Develop and maintain privacy standards, procedures, and operational playbooks to ensure consistency across the organisation.
• Partner with business collaborators to implement and manage privacy operational requirements across products, initiatives, and workflows.
• Drive the execution of the Enterprise Data Privacy Program, ensuring alignment with strategic priorities.
• Monitor privacy compliance through metrics and reporting, tracking assessment volumes, SLAs, risks, and trends.
• Maintain the Record of Processing Activities (ROPA), ensuring completeness, accuracy, and audit readiness.
• Continuously improve privacy operations workflows, tooling usage (e.g., TrustArc), and intake processes to improve efficiency and scalability.
• Independently lead projects, timelines, and results, providing clear updates to collaborators and leadership.

What We’re Looking For

• Significant recent experience and expert knowledge of UK data protection legislation (CPRA, HIPAA, COPPA) and related frameworks.
• Experience providing advice and mentorship on data protection risks and compliance matters to senior collaborators.
• Strong understanding of data protection governance, risk management, and regulatory frameworks.
• Experience leading or supporting complex regulatory, transformation, or data-related change programs, preferably within the retail sector.
• Proficiency in managing and responding to data protection incidents.
• Outstanding attention to detail and the capacity to work autonomously in a dynamic setting.
• Familiarity with privacy management platforms (e.g., TrustArc, OneTrust) and workflow tools (e.g., Smartsheet, Monday.com).
• Strong project management skills with the ability to prioritise multiple tasks on time
• Solid organisational and analytical capabilities combined with careful attention to detail.
• Ability to work autonomously and advance projects in a fast-paced environment.

Join us and become a member of a group committed to providing privacy operations while creating a significant impact on our global business. We look forward to welcoming you to Aristocrat!

About us: Aristocrat and Product Madness

Aristocrat is an Australia-based entertainment and content-creation company powered by technology to deliver world-leading mobile and casino games, entertaining millions of people across the globe daily. Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness), and regulated online real-money gaming (Aristocrat Interactive). Our team of over 7,400 employees across the globe are united by our company mission of bringing joy to life through the power of play.

Product Madness is part of the Aristocrat family, shares the mission of bringing joy to life through the power of play, with a world-class team that creates top-grossing, leading titles in the social casino genre, including Heart of Vegas, Lightning Link, and Cashman Casino. With 800 team members across the globe, Product Madness is headquartered in London, with offices in Barcelona, Gdańsk, Lviv, Montreal and a remote team spanning the USA, making us a truly global powerhouse.

Diversity and Inclusion are integral to our values of Talent Unleashed; Collective Brilliance; Good Business, Good Citizen; and It’s All About the Player. We celebrate diversity and do not discriminate based on gender, race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

This job description may have been reviewed and enhanced using AI-assisted tools to improve clarity, consistency, and inclusivity. All final content, role requirements and hiring decisions remain subject to human review and approval by Aristocrat.

Compensation Philosophy

• We offer a comprehensive pay and benefits package designed to stay competitive in the market, support your wellbeing, and recognise your contribution to our success. Our approach is underpinned by a pay-for-performance belief in rewarding individual impact. Your specific compensation package will be determined by factors such as your skills, experience, qualifications, and location.
• Depending on your role and location, you may be eligible for annual bonuses and incentives, health and wellbeing benefits, paid time off, retirement plans, insurance coverage, and other local or statutory benefits.
• Specific details about compensation and benefits for this position will be discussed during the recruitment process.