Senior Manager, HR, IT & Operations

Lepra; Colchester; Hybrid; GBP 43,000; Part time

Job summary

A global charity organization is seeking a Senior Manager, HR, IT & Operations in Colchester. This pivotal role involves shaping HR strategy, overseeing operational management, and strengthening IT systems. The ideal candidate will possess significant HR leadership experience, excellent interpersonal skills, and a commitment to fostering an inclusive workplace. The position offers a competitive salary of £42,233 FTE and encourages flexible working hours.

Qualifications

• Proven HR and operational leadership experience.
• Hands-on delivery and advisory support in HR and IT.
• Strong understanding of employment law.

Responsibilities

• Lead HR operations and organisational administration.
• Ensure compliance with internal governance and employment law.
• Provide professional advice and support to senior management.

Skills

HR leadership experience

Excellent people skills

Solutions-focused approach

Education

CIPD Level 5 or equivalent

Job description

Job Description

Applications will be reviewed on a rolling basis, so early applications are encouraged. Find out more and apply today.

Overview

Join Lepra, an international charity working to beat leprosy and lymphatic filariasis, as our Senior Manager, HR, IT & Operations. This is a key leadership role responsible for shaping our HR strategy, overseeing IT systems, and strengthening operational effectiveness across the organisation. You’ll play a vital part in building a positive, inclusive, and high‑performing workplace that enables our teams to thrive.

We’re looking for someone with proven HR and operational leadership experience, excellent people skills, and a hands‑on, solutions‑focused approach. CIPD Level 5 or equivalent experience is desirable.

Lepra is dedicated to addressing leprosy and lymphatic filariasis (LF) and their consequences through direct support, advocacy, and the promotion of inclusive communities. We work in Bangladesh and in India, through our sister organisation, LEPRA Society, in partnership with people affected by leprosy and LF to improve detection, ensure access to treatment and care, and promote inclusion and wellbeing. We are in our second year of our Global Strategy for 2024‑30, which guides us in our efforts to accelerate progress toward global targets for leprosy and LF, and toward our vision of a world free from leprosy and LF.

Job Context

The Senior Manager – HR, Operations, and IT plays a key role in supporting Lepra’s people, systems, and governance functions. Working within a small and collaborative UK team, the postholder leads HR operations and organisational administration. The role combines hands‑on delivery with advisory support, ensuring compliance with employment law and internal governance standards, and contributing to the efficient running of the organisation.

Job Purpose

The Senior Manager HR, Operations, and IT provides functional leadership across human resources, operational management, and information systems. The postholder ensures Lepra’s people, processes, and infrastructure enable a high‑performing, inclusive, and compliant organisation. Working closely with the Director of Finance and Operations, this role provides support on HR strategy and governance, supports organisational operations, and provides leadership for IT and data management functions.

Working Relationships

• Reports to the Director of Finance and Operations
• Works with all of Lepra UK on all matters regarding HR, Operations and IT.
• Liaises across all Lepra staff, particularly those in management roles, in accordance with their staff and volunteer roles.
• Works closely with the Senior Management Team and Trustees

Key Responsibilities

• Ensure that Equality/Equity, Diversity and Inclusion are recognised and promoted at all stages in the recruitment cycle for trustees and volunteers.
• Provide an internal point of HR contact for all colleagues, liaising as necessary with external HR consultants.
• Provide support to the Trustees and SMT in an efficient, effective and confidential manner.
• Organisational Support
• Provide support on leading the delivery of efficient HR, operational, and IT functions across the organisation.
• Provide professional advice and guidance to senior management and staff on people, compliance, and systems matters.
• Support the Director of Finance and Operations in ensuring sound governance, risk management, and organisational resilience.
• Oversee key internal processes that underpin organisational effectiveness, including performance, policy and data management.
• Support health and safety compliance within the organisation.
• Provide executive and administrative support to the Senior Management Team, including scheduling, agenda preparation and minute‑taking.
• Support the Director of Finance and Operations in ensuring good governance practices and compliance with charity and employment regulations.
• Coordinate Trustee and Board‑related administration as required.
• Contribute to operational efficiency by supporting the implementation of improved systems and processes.
• Human Resources and People Development
• Ensure HR policies, frameworks and practices promote fairness, inclusion and staff wellbeing.
• Lead on workforce planning, recruitment and providing support on retention strategies.
• Support professional development, performance management and engagement initiatives.
• Ensure compliance with employment law and uphold best practice in employee relations and safeguarding.
• Operations and Governance
• Oversee office management, facilities and supplier relationships to maintain effective operations.
• Support Board and Committee administration, including minute taking.
• Lead the re
• Contribute to the development of a collaborative, transparent organisational culture.
• IT and Data Management
• Provide oversight and strategic support to the IT and Data Officer.
• Ensure secure, efficient and user‑focused IT systems are in place.
• Support the organisation’s data governance framework, ensuring compliance with GDPR and data protection legislation.
• Drive continuous improvement in digital systems to enhance operational effectiveness and reporting capability.
• Culture, Inclusion and Wellbeing
• Champion Lepra’s commitment to Equity, Diversity and Inclusion (EDI).
• Promote a positive workplace culture that prioritises wellbeing, respect and collaboration.
• Ensure that HR and operational processes align with organisational values and support staff engagement.
• At Lepra, you’ll join a small, friendly and mission‑driven team working collaboratively across the UK, India and Bangladesh.
• Applications will be reviewed on a rolling basis, so early applications are encouraged. Find out more and apply today.

Salary

£42,233 Full‑Time Equivalent

Hours

Part‑time (24‑28 hours)

Location

Colchester, Essex (Hybrid)

Closing

30 November 2025