Senior Manager, Governance

PayPal, Inc.; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A global payment solutions leader is seeking a Senior Manager for Executive and Board Governance in London. This role involves leading governance initiatives ensuring efficiency and regulatory compliance. Applicants should have over 10 years in the financial industry and strong stakeholder management skills. The company offers a supportive work environment with great benefits including health insurance and flexible working arrangements.

Benefits

Flexible work environment

Employee shares options

Health and life insurance

Qualifications

• 10+ years in the financial industry leading governance for a regulated financial services firm.
• Experience in a global, matrixed organization.
• Ideally, involvement in secretariat or legal functions.

Responsibilities

• Lead governance for PayPal UK's regulated entity.
• Ensure governance commitments are met in line with UK regulations.
• Manage stakeholder engagement across governance fora.

Skills

Excellent relationship management skills

Excellent drafting skills

Proactive stakeholder engagement

Time management skills

Attention to detail

Big picture analysis

Knowledge of payments and ecommerce

Job description

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

The UK Firm - PayPal UK ("PPUK")

PayPal has been operating in the UK for over 20 years serving large and small merchants and consumers across our two-sided platform and with a wide range of payments, credit crypto and other adjacent products and services.

PayPal UK Ltd ("PPUK") is the PayPal UK regulated entity, with over 14 million customers.

We also have an exciting growth agenda with the customer at the heart of everything we do.

The Senior Manager for Executive and Board Governance is responsible for leading executive and board governance fora for the PayPal UK regulated entity (PPUK). The responsibilities for this role are centred around ensuring the effectiveness and efficiency of central PPUK Governance (including the PPUK Outsourcing, Conduct and Customer Outcomes Committee, Product Review Committee, Risk Committee, Asset and Liability Committee and Executive Committee) and proactively and progressively driving governance best practice.

Job Description:

The Senior Manager for Executive and Board Governance is responsible for working with the UK COO to ensure PPUK governance commitments are met in line with UK regulatory and policy expectations, through:

• Collaboration and engagement with content and reporting owners across the PPUK three line of defence, to drive effective discussion and decision making across PPUK governance fora.
• Ensure coherence and consistency in reporting across all governance fora including PPUK Executive Committee and PPUK Board.
• Working closely with Committee Chairs and content owners to ensure simplicity, clarity and consistency in written updates and reporting.
• Promote increasingly data-led, dashboard reporting which enables upwards reporting and escalation to PPUK Board and Group stakeholders.
• Deliver training on governance and reporting best practice.
• Manage and lead Board and Executive governance secretariat.
• Work closely with the UK Board Secretariat and PPUK CEO to ensure appropriate alignment between Executive and Board governance reporting.
• Lead annual governance effectiveness reviews and associated enhancement programmes.
• Manage PPUK governance related internal audit inspections and regulatory information requests.

Skills Required

• Excellent relationship management skills and ability to engage with and understand governance priorities of Executive Management.
• Excellent drafting skills and depth of experience in distilling complexity into clear and simple narrative, which is tailored for an Executive audience.
• Proactive approach to managing stakeholder engagement.
• A team player with excellent time management skills and the ability to successfully manage multiple responsibilities at one time.
• Excellent attention to detail.
• Demonstrate ability to see the big picture as well as analyze the detail.
• A passion and curiosity for understanding and building knowledge of the payments and ecommerce business.

Experience you'll have

• 10+ years in the financial industry with proven experience in leading governance for a regulated financial services and/or payments firm.
• Proven ability to work in a global, matrixed organization
• Ideally, experience in secretariat, legal and/or communications Function where drafting clear and simple narrative is a core capability.

Preferred Qualification:

Subsidiary: PayPal

Travel Percent: 20

Our Benefits:

At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail].