Senior Manager - Financial Services (Insurance), Programme Leadership

DELOITTE LLP; Manchester; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading consulting firm in the UK is seeking an experienced professional to lead and deliver transformational programmes. You will partner with clients to navigate complex challenges and leverage diverse expertise. The ideal candidate has a strong background in project management, stakeholder engagement, and industry-specific insights. This role offers an opportunity to impact major programmes while collaborating with a diverse team.

Qualifications

• Experience in large scale business transformations with an agile mindset.
• Experience with technology-led transformation including Cloud and digital strategies.
• Ability to lead teams to success in ambiguous environments.

Responsibilities

• Lead teams in delivering significant projects and programmes.
• Build client relationships to support business development.
• Contribute to internal practice development and knowledge sharing.

Skills

Leadership in transformation programmes

Stakeholder management

Communication skills

Project management

Industry knowledge

Job description

Overview

Are you energised by the opportunity to tackle some of the world's biggest and most complex social, environmental and economic challenges? Do you get excited about working with a diverse and global team of experts and experienced professionals? Are you passionate about leading organisations through transformation to deliver value and sustainable benefits to their customers, clients and staff? If so, Deloitte's Major Programmes practice could be the place for you! Deloitte's Major Programmes practice (part of the wider Human Capital offering) is currently recruiting for individuals with industry and technical skills that can strengthen our capability to address complex programme challenges and create conditions for success for the world's most impactful programmes.

Major Programmes typically involve the delivery of a major capital asset or infrastructure through large, complex programmes that require significant investments and span multiple years. Historically, most Programmes of this scale and impact fail to deliver value, on time and on budget. Over the last 50 years, the world has changed significantly, but the approach to tackling these increasingly cross cutting, capital intensive and technologically complex programmes has not evolved at the same pace. Our clients look to us and our deep and broad programme delivery expertise to lead them through complex transformations and implement new and effective ways to deliver major programmes.

Our market leading next generation delivery approach, Programme Aerodynamics, replaces siloed, conventional, linear thinking with multi disciplinary capability to help our clients deliver their most critical and demanding programmes while reinforcing Deloitte's commitment to purpose led change. Programme Aerodynamics is a fundamentally new approach bringing together mindsets, expertise, methodologies, and solutions from Strategy, Programme, Digital, Programme Leadership and Human Centred Transformation to better anticipate, shape and manage change in Major Programmes. It empowers project leaders to effectively anticipate and manage change, risk and uncertainty across a programme's lifecycle, shaping its success.

Our practice comprises a blend of those who have worked previously in industry (in both technical and non technical roles) and those who have prior consulting experience. The strength and value Major Programmes bring to our clients and Deloitte is a result of our collectively diverse and highly relevant industry insights and experience; the complexity of challenges our clients face requires us to leverage this diverse range of skillsets and experiences.

Your role

• Take the lead in partnering with clients to solve complex issues, through leading teams to design, shape and deliver strategically significant projects and programmes
• Work with a range of senior stakeholders both internally within Deloitte and in client organisations at all levels, as a subject matter expert on Programme Leadership
• Apply a combination of consulting experience, industry knowledge, tools and technology to anticipate and address programme/portfolio challenges with client and colleague teams
• Lead teams from across different parts of Deloitte, clients and other partners to deliver complex client programmes and critical outcomes
• Support business development by building client relationships, contributing to new business proposals, and taking key roles in industry and account teams
• Contribute to internal practice development by participating in proposition, methodology and point of view development activities, and supporting knowledge capture and sharing
• Demonstrate excellent presentation, facilitation and communication skills across all levels of client and Deloitte stakeholders

Connect to your skills and professional experience

• Leading components of large scale business / organisational transformation programmes, using traditional and/or agile methodologies with a strong understanding of digital/technology enabled change.
• Experienced in delivering at least one of the following types of programmes: (1) Technology 1 Led Transformation (2) Digital and/or Cloud transformation (3) Implementation of digital user experience with AWS, GCP, Azure, Cloud based ERP and/or other cloud architectures; (4) Regulatory driven transformation.
• Significant experience in project management and PMO (Project Management Office), including development of plans across workstreams and management of critical paths, dependencies, reports and risks in a project.
• Experience of structuring work and leading teams to successful outcomes, even in ambiguous situations.
• Industry knowledge and deep expertise in programme leadership, bringing lessons learnt and insights to clients and the wider Deloitte group.
• Experience in stakeholder management, influencing skills, and relationship building.
• Commercial / contract and risk awareness, either in a professional service environment or as a customer of a professional services partner.
• Excellent communication and presentation skills across all levels of an organisation including senior management.
• Mentoring, coaching and managing others in project or consulting environments, role 1 modelling collaborative working and teaming.

Preferred experience in most aspects of large scale programmes

• Programme strategy; definition and planning, delivery strategy, business case development, mergers and acquisitions.
• Programme set up; delivery/operating model design, commercial model structure, definition and mapping of programme outcomes.
• Programme delivery; project and programme management, programme controls/assurance, risk management, or operational readiness.
• Programme recovery; executive level engagement, recovery planning, or experience reshaping programmes.

Values Statement

We lead the way, serve with integrity, take care of each other , fosterinclusion, andcollaborate for measurable impact.

Human Capital focus

Human Capital People are what powers enterprise. That's why we need to focus on the human experience in an ever changing, digital world. We help clients utilise technology to support their workforce, organisation, and HR Transformations.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your Immediate Family Members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.