Senior Manager - Express Central Operations

Asda; Leeds; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A prominent retail company in the UK is seeking a Senior Manager for Express Central Operations. This role involves leading operations to ensure efficiency and alignment with company strategy. Responsibilities include maintaining wage accuracy, improving store performance, and fostering relationships within teams. Candidates should be data-driven and possess strong communication skills. The company offers a competitive salary and an extensive benefits package.

Benefits

Discretionary company bonus

Company pension up to 1.5 times colleagues' contribution

Company Car allowance of £8000

15% colleague discount

Access to wellbeing services

Excellent parental leave policies

Responsibilities

• Own and maintain the Activity-Based Wages model.
• Identify underperforming stores and highlight opportunities for improvement.
• Collaborate with Business SMEs to refine processes.
• Build strong relationships with Express colleagues.
• Represent Central Express Operations in cross-functional initiatives.

Skills

Analytical and data driven

Strong communicator

Ability to manage change

Effective decision maker

Customer focused

Job description

Senior Manager - Express Central Operations

Location Asda House

Employment Type Full time

Contract Type Permanent

Hours per Week 37.5

Salary Competitive Salary plus benefits

Category General / Other - SF

Closing Date 24 November 2025

“Find your role”

The Senior Manager, Express Central Operations will lead the central operations function, ensuring our Express stores operate efficiently, consistently, and in alignment with company strategy. Acting as the key link between Home Office and our stores, you will translate strategic objectives into operational execution, streamline processes, and empower store teams to deliver outstanding customer experiences and commercial results.

In this role, you’ll play a key part in driving operational excellence across our Express network. Your responsibilities will include:

Responsibilities

• Owning and maintaining the Activity-Based Wages model to ensure accuracy and alignment with business objectives.
• Leveraging performance metrics to identify underperforming stores and highlight opportunities for improvement.
• Collaborating with Business SMEs to continuously refine processes and enhance ways of working.
• Building strong relationships with Express colleagues in the field, acting as a trusted partner to support operational success.
• Representing Central Express Operations in cross-functional initiatives, ensuring our priorities and insights shape business decisions.

“Let's find out about you.”

Qualifications

• Analytical and data driven, skilled in using data to make informed decisions and optimise results.
• Strong communicator with great personal skills to work with people at all levels – not just in our business, but also beyond it.
• Thrives in a fast-paced environment, with the ability to manage change and drive results.
• Agile and an effective decision maker, willing to move, fail and learn fast.
• Obsessed with our purpose and our customers.

Everything you'll love

To ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum 3 days a week in one of our Home Offices. Over and above this, each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots.

You will also get an excellent benefits package including:

Benefits

• Discretionary company bonus
• Company pension up 1.5 times colleagues' contribution (Max 15%)
• Company Car allowance of £8000
• 15% colleague discount in store and online
• Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas.
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.

We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves.