Senior Manager, Executive Engagement & Strategy

ServiceNow; Staines-upon-Thames; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading cloud/software company in Staines is seeking a Senior Manager for Customer Engagement Strategy and Operations. This role involves owning the customer engagement strategy and collaborating closely with executive leadership to elevate CxO engagements. The ideal candidate should possess over 8 years of relevant experience, strong storytelling skills, and proficiency in productivity tools. This position is a unique opportunity to influence high-level customer relations and optimize engagement strategies through dynamic project management.

Qualifications

• 8+ years of experience in consulting, executive engagements, or sales.
• Passionate about addressing internal or external customer needs.
• Deep experience in storytelling and narrative structure.

Responsibilities

• Own the Customer Engagement strategy.
• Lead executive-level special projects on customer engagement.
• Develop and execute a customer engagement strategy.

Skills

Interacting with CxOs

Storytelling

Problem-solving

Team collaboration

Communication

Change management

Tools

PowerPoint

Excel

PowerBI

Dynamics

Job description

A leading cloud/software company in Staines is seeking a Senior Manager for Customer Engagement Strategy and Operations. This role involves owning the customer engagement strategy and collaborating closely with executive leadership to elevate CxO engagements. The ideal candidate should possess over 8 years of relevant experience, strong storytelling skills, and proficiency in productivity tools. This position is a unique opportunity to influence high-level customer relations and optimize engagement strategies through dynamic project management.