Senior Manager (Education)

Faculty; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Faculty is seeking a Senior Manager to oversee a critical education sector portfolio, acting as the primary senior contact for education sector clients and internal Faculty teams. You will drive successful delivery, manage project commercial viability, and nurture strong customer relationships.

This entrepreneurial role involves identifying new business opportunities, developing proposals, and leading cross-functional teams while applying structured thinking to solve complex AI problems in

Qualifications

• Proven track record delivering complex technology projects.
• Experience working with education sector clients is preferred.
• Strong ability to translate technical detail into business value.

Responsibilities

• Overseeing delivery of end-to-end education portfolio, ensuring quality and margins.
• Forming and maintaining trusted client relationships and managing scope.
• Leading project meetings and ensuring clear communication of purpose.

Skills

Project delivery

Client relationships

Education sector expert

Agile / Scrum / Kanban

Job description

Why Faculty?

We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we've worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact here.

We don't chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence.

Our business, and reputation, is growing fast and we're always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology.

AI is an epoch-defining technology, join a company where you'll be empowered to envision its most powerful applications, and to make them happen.

About the team

Our Public Services Business Unit is committed to leveraging AI for the benefit of individual citizens and the public good.
From our work informing strategic government decisions, to optimising our NHS, through to reducing bureaucratic backlogs - we know that AI offers opportunities to drive improvements at every level of Government and we are proud to lead on some of the most impactful work happening in the sector.
Because of the nature of the work we do with our Government clients, you may need to be eligible for UK Security Clearance (SC) and willing to work on site with these clients from time to time.

About the role

Join us as a Senior Manager focused on the education sector to oversee a critical portfolio of projects, acting as the primary senior point of contact for education sector clients and internal Faculty teams. You will drive successful delivery, manage project commercial viability, and nurture strong customer relationships.

This is an entrepreneurial role where you will identify new business opportunities, develop proposals, and contribute to the growth of the business unit. You will lead and mentor cross-functional teams while acting as a strategic consultant, applying structured thinking to solve complex, real-world problems with Applied AI.

What you'll be doing:

• Overseeing delivery of an end-to-end project portfolio focused on the education sector, ensuring high quality, timely completion, and managing commercial margins

• Forming and maintaining strong, trusted relationships with customers, proactively managing expectations and carefully controlling project scope

• Leading effective project meetings and ensuring clear, consistent communication of purpose and direction to both internal teams and clients

• Identifying risks early, and leading teams to implement effective mitigating actions to ensure project success

• Developing compelling proposals and sales pitches to generate new leads and identify opportunities for additional account growth

• Mentoring and developing project team members' skills, aligning their responsibilities with their professional growth

• Advising clients on AI strategy and solutions, while articulating the value of AI in diverse business contexts

Who we're looking for:

• You’ve demonstrable success delivering complex technology projects from software engineering to AI products, preferably within the setting of consulting technology, or data-driven organisations.

• You are adept at building and maintaining customer trust and translating between technical detail and core business challenges

• You possess strong professional experience in the education sector. You have a high level of understanding of education policy and education technology, in the UK and internationally, with particular areas of specialism. You have an existing network within the education sector

• You can provide a structured, analytical, and technical breakdown of problems, defining solutions that enhance customer workflows

• You have demonstrated experience in the smooth delivery of excellent outcomes, using methodologies like Agile, Scrum, or Kanban

• You are comfortable working in an ambiguous setting and have a clear understanding of how to structure commercials and pricing

• You can identify and implement new business opportunities, including finding growth within accounts and visible support on external business development

The Interview Process

1. Talent Team Screen (30 minutes)

2. Introduction to the team (60 minutes)

3. Case Study Interview (60 minutes)

4. Culture and Leadership Interview (60 minutes)

Our Recruitment Ethos

We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We're united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations.

If you don't feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please don't hesitate in applying as you might be right for this role, or other roles. We are open to conversations about part-time hours.

A note on AI: we're happy for you to use it for research and interview prep, but please don't use it to generate answers during live interviews. We also use an AI note-taker (Metaview) in interviews so interviewers can stay present (which you can opt out of just let us know,) and every application is reviewed by a human, never decided by AI.