Senior Manager, Consumer, Strategy and Business Design

Deloitte LLP; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading global consulting firm in London is seeking a Senior Manager to join its Consumer Strategy Consulting team. In this role, you will lead client engagements, develop strategies, and manage teams while utilizing your expertise in the Consumer sector. We are looking for candidates with a strong background in management consulting, analytical capabilities, and a proven track record of delivering impactful solutions. The role includes opportunities for professional growth in a dynamic team environment and requires a flexible approach to working on various projects.

Benefits

Flexible working arrangements

Continuous professional development

Collaborative team environment

Qualifications

• Direct experience of strategy and transformation within a consulting firm or strategic role.
• Demonstrated ability to lead and manage teams on projects.
• Good understanding of the CPG and Consumer industry.

Responsibilities

• Independently lead client engagements from start to finish.
• Conduct thorough analysis and build evidence to support strategy.
• Manage and coach junior team members.

Skills

Leadership

Analytical thinking

Team management

Client relationship management

Problem-solving

Education

Strong academic track record

Job description

Senior Manager, Consumer, Strategy and Business Design

Basic information

Location

London

Business Line

Strategy, Risk & Transactions Advisory

Job Type

Permanent / FTC

Date published

15-Dec-2025

21610

Connect to your Industry

We are seeking to hire an experienced professional with Consumer and CPG sector knowledge and enthusiasm to join our growing team.

Join our market-leading Consumer strategy consulting team, widely recognised by our clients for our insight and deep sector expertise. We have extensive experience at the forefront of strategy and transformation as we serve leading players in the nonlife insurance industry (insurers, brokers and others) as they build industry-leading solutions and deliver differentiated offerings.

Create impactful strategies: our work is highly varied, advising on some of the most ambitious strategic programmes in the sector, including:

• Growth and enterprise/business unit strategy
• Commercial analysis and business case development
• Strategic business and operating model design
• Market analyses, including competitive scanning and identifying opportunities for new market entry
• Shaping transformation programmes to effectively deliver strategy
• Senior executive and Board facilitation of complex issues

Work in a growing practice with leading clients: our team has a strong and growing client network across the industry, including the UK and World’s largest CPG and Consumer enterprises.

Learn from world-class experts: As well as being strategy experts, bridging the gap between strategy and execution is at the heart of what we do. We work closely with Deloitte experts in Technology & Transformation, Financial Advisory & M&A, and Digital, Regulatory and Operations,learning from each other and bringing the best of Deloitte to our clients.

Build a brand: Everyone in our team brings unique skills and experience. We take time to help each other develop a domain of expertise, building what we are known for as individuals and in the market.

Deloitte’s Strategy Consulting practice works with the world’s leading and most ambitious corporations, governments, and organisations to address issues that are most important to them—often working to resolve the highest-order strategic choices that fundamentally affect the future direction of their organisations.

The role sits within the Consumer Strategy Consulting team, part of Deloitte's wider Consumer Industry practice. You will learn from a group of experienced strategists and industry experts from a diverse range of backgrounds. You’ll also benefit from being part of the wider Deloitte Strategy community in the UK and globally, with opportunities to learn best practice strategy techniques across industries.

Development: We offer a structured career path and invest in continuous development and learning, which matter greatly to us. Our growth in recent years has been strong and we have ambitious plans for the future. You will find that there is no lack of opportunity for you to develop your career, wherever you may choose to take it. With our collaborative approach to consuting, that brings skillsets from a wide array of backgrounds together, you will learn from deep subject matter experts through mentoring and on the job coaching. Our project-based environment means you will work with a broad range of clients across the sector and apply your abilities in many different ways.

If you are a natural problem-solver who enjoys working with and leading diverse teams and developing business solutions, this role could be for you.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte?It’show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decisionwemake and action we take, guiding us to deliver impact how and where it mattersmost .

Connect to your opportunity

As a Senior Manager you will gain a wide variety of skills and experiences across a range of engagements. You’ll play a vital role in conceiving strategies for our clients, planning the implementation, and at times strategy delivery.

Client engagements are predominantly with organisations facing important, often profound, transitions. Engagements are typically driven by CEOs, business unit leaders, and other members of the senior management team. Client engagements may be as short as a few months, but can also evolve into multi-year, wide-ranging and tranformative relationships. We not only bring our clients the insight and unconventional thinking that help them form strategies to anticipate disruption and respond to change – we also use our experience and knowledge to help them bring those strategies to life.

We bring a rigorous, evidence-based analytical capability to help our clients solve their most pressing and complex issues. We help them reveal insight and deliver value through pragmatic recommendations. Our approach is to work collaboratively with our clients to understand the forces that are driving change, identify opportunities and enable them to develop and deliver solutions across their whole organisation.

As a Senior Manager, your responsibilities will include:

• Leadership: independently leading engagements from scoping through to delivery
• Analysis and insight: leading execution of rigorous and insightful analysis to build an evidence base to support strategy development and change
• Tools, skills and frameworks: utilising effectively those tools that can be brought to bear on new client problems, and shared as best practice within the team
• Team management: managing and supporting junior resources in order to ensure successful project delivery
• Relationship management: working closely with clients and internal stakeholders, taking the lead in developing strong professional relationships and liaising with teams to deliver a seamless client experience
• Continuous Learning: proactively developing your own skills, seeking feedback, building knowledge, and sharing your insight with colleagues
• Taking a leadership role in the management of the practice and business development

Connect to your skills and professional experience

To be successful in the role, candidates should bring strong strategy skills and experience in management consulting, demonstrating strong performance and academic credentials. We are looking for people who positively enjoy addressing complex problems in an analytical manner, with a proven record for effective delivery in a project environment and a strong background in the Non-life insurance sector.

To qualify for the role we are looking for:

• Direct experience of strategy and transformation within a consulting firm, or a strategic role within a consumer enterprise
• Demonstrated ability to lead and manage teams to successfully deliver initiatives within an organisation and/or client facing projects
• A good understanding of the CPG and Consumer industry, including the value chain, macro trends and disruptive technologies/models(Cloud, Big Data & AI, Digital platform models) that are driving change and impacting business models of key institutions
• A good understanding of how to construct and evidence compelling strategic arguments and creativity in identifying evidence sources
• Experience of proposition development alongside designers and engineers, including; identifying target segments, creating design specifications, MVP processes and commercial models
• A strong academic track record
• Flexibility to travel

We are looking for applicants who can clearly demonstrate the following:

• Outstanding records of academic / professional achievement
• Industry or sector-specific qualifications (e.g. completion or courses or relevant certificates)
• Demonstrable experience and understanding of relevant products and distribution in the sub-sector and their impact on the strategies of brokers and carriers
• Understanding of insurance P&Ls and balance sheets for UK general insurers, global commercial / specialty insurers, reinsurance companies and London Market businesses
• Strong record of leadership in an academic, professional, and/or extracurricular setting
• Exceptional intellectual horsepower, including strong critical thinking skills, analytical abilities, and the capacity for lateral/creative thinking to solve ambiguous problems
• An entrepreneurial spirit with experience in business development
• Strong commitment to professional and client service excellence
• Ability to anticipate the long-term impact of decisions and take a broad approach to problem‑solving
• Demonstrated experience making a positive impact in their work and communities

Connect to your business -Strategy, Risk & Transactions Advisory

In an ever-evolving world, there are no certainties in business. Our teams help clients to navigate risks, process major transactions and deliver transformational change that will future-proof their business. Join us to make a positive difference.

Strategy and Business Design

The experts in our teams in Strategy and Business Design are trusted advisors to CEOs and their wider organisations. Whether that’s launching a new arm of a business, anticipating new and emerging risks or collaborating with other teams, we work on a huge range of varied projects.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

“Linking our work to the wider community has always been important for me, and with the breadth of internet regulation projects that Deloitte has to offer, it is easy to see the profound social impact that our work has on how we as individuals – as well as a society – will engage, act, and connect online.” – Gabriella, Strategy, Risk & Transactions Advisory

Our hybrid working policy

You’ll be based in London with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers