Senior Manager

Butlins; Crawley; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading resort operator in the UK is seeking a Senior Manager for its Restaurants & Quick Serve team. This key role will oversee various dining outlets and ensure outstanding guest experiences through effective team management and operational excellence. The successful candidate will have a strong background in hospitality or retail F&B, is hands-on, and thrives in a dynamic environment. Join us to lead and inspire our teams while delivering the highest standards in food service.

Qualifications

• Solid leadership experience in hospitality or retail F&B.
• Ability to motivate and inspire teams.
• Experience in managing operations and budgets.

Responsibilities

• Lead daily operations of multiple food venues.
• Manage and develop team performance.
• Ensure exceptional guest experiences.

Skills

Leadership

Team management

Budget management

Guest experience

Job description

Job Description

Senior Manager Restaurants & QSR

Department: QSR

Employment Type: Permanent - Full Time

Location: Bognor Regis

Description

About the Role

We're on the lookout for a dynamic Senior Manager for our Restaurants & Quick Serve offering, to lead our fast‑paced food venues at Butlin's Bognor Regis. Overseeing outlets including big names like Burger King, Papa John's, Subway, Costa, and Chopstix and our own brand restaurants such as Firehouse, The Diner, ice cream & waffle parlour, fish & chip takeaway and traditional pub, you'll take charge of daily operations, team management, and brand standards.

This is a key senior role where you'll inspire a team of Venue and Shift Managers, ensuring exceptional guest experiences while keeping a close eye on performance, costs, and team development. You'll use data and feedback to drive improvement, manage rotas and budgets, and work closely with resort leadership to plan ahead and meet guest demand. With a priority focus on ensuring our guests have an amazing experience with us every time, you will motivate your team to deliver the highest standards, using market data, trends, and feedback to improve and develop standards consistently across the department.

We're looking for someone with solid leadership experience in hospitality or retail F&B, who thrives in a hands‑on role, can bal…