Senior Maintenance Technician (Fulfillment & Operations)

Amazon; West of England; On-site; GBP 45,000 - 60,000; Full time

Job summary

Amazon UK Services Ltd. is seeking a Senior Reliability Maintenance Engineering (RME) Technician to lead a shift, ensure safe operation, and drive maintenance improvements.

You’ll monitor equipment performance, supervise technicians, and implement upgrades to boost uptime across UK and EU sites. You will work with Scada and PLC systems, coordinating preventative maintenance and process standardisation while collaborating with line managers on admin tasks.

Qualifications

• NVQ Level 3 in Mechanical, Electrical or Mechatronics or equivalent apprenticeship.
• Experience with CMMS to plan proactive maintenance.
• Experience with automated conveyors systems and controls.
• Experience working with PLCs and electrical/electronic principles.

Responsibilities

• Demonstrate best practice on equipment safety and monitor teams to ensure correct processes.
• Track equipment performance through visual checks and condition-based maintenance.
• Supervise technicians on shift and act as first point of contact for RME.
• Solve equipment issues to reduce downtime for efficient package processing.
• Identify and implement improvements across the EU network.

Skills

Leadership

Robotic maintenance

MHE safety

Shift supervision

Problem solving

Education

NVQ Level 3 in Mechanical, Electrical or Mechatronics

4-year UK certified apprenticeship

SVQ Level 3 in Mechanical, Electrical or Mechatronics

Associate’s degree in Mechatronics

Tools

CMMS

Job description

Job ID: 10483384 | Amazon UK Services Ltd.

Our Reliability Maintenance Engineering (RME) team is central to Amazon’s commitment to innovation. As Amazon evolves and adapts, this team makes sure that the tools and technologies we use do as well. As a Senior RME Technician, you’ll help us stay one step ahead, adopting the latest technologies and identifying new and efficient ways of working. In this role, you’ll pay close attention to our processes to help maintain our high standards, and you’ll put in place upgrades to take that standard even higher.

Key job responsibilities

• Demonstrate best practice on using equipment safely and monitor teams to ensure everyone follows the correct processes
• Keep track of equipment performance through visual checks, condition-based monitoring, and preventative maintenance tasks and schedule additional servicing when required
• Supervise technicians on shift to support their development and act as the first point of contact for Reliability Maintenance Engineers
• Solve issues in equipment to reduce downtime for operations so they can process packages as quickly as possible
• Support in finding ways to continually improve systems and standardise processes across the EU network

A day in the life

In every shift, you’ll be leading a team to make sure everyone has the equipment they need and that it’s running properly. That involves monitoring processes so that regulations and policies are followed and ensuring that preventative maintenance is carried out to increase equipment uptime.

With everything you observe on your shifts, you’ll suggest improvements to make our systems more efficient and productive and then implement those improvements across an EU-wide function. You’ll also be monitoring processes with tools like Scada to guarantee their performance, as well as working closely with your line manager to assist with admin tasks.

This role is located at one of our operational sites. You’ll work shift patterns, which may include some weekends and nights. As you develop your experience within this exciting part of Amazon, you’ll be well-placed to progress into more senior roles.

About the team

Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We’re a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology – some of which only exists at Amazon.

From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon’s technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon.

Everything we do focuses on reducing downtime in Amazon’s crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or cutting‑edge tech like Amazon Robotics and our Complex Item Sorter.

Basic Qualifications

• NVQ Level 3/ SVQ Level 3/ IVQ Level 3/ City & Guilds Level 3/EAL Level 3 all specialized in Mechanical, Electrical or Mechatronics
• NVQ Level 3 in Mechanical, Electrical or Mechatronics, or completed a 4-year UK certified apprenticeship
• SVQ Level 3 (or equivalent) in Mechanical, Electrical or Mechatronics, or completed a 4-year UK certified apprenticeship
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Experience in automated conveyors systems and controls, electrical and electronic principles, preventative maintenance procedures, blueprint and schematic reading, industrial electrical, industrial controls, industrial electronics, Programmable Logic Control (PLC) programs, National Electrical Code (NEC), work order management
• Experience using CMMS (Computerized Maintenance Management Systems) to plan proactive maintenance and record reactive tasks

Preferred Qualifications

• Associate’s degree in Mechatronics or a related technical field
• Experience in vendor management
• Experience with robotic maintenance
• Experience leading engineering teams as a mentor or tech lead
• Experience working with material handling equipment (MHE) safety standards in accordance with OEM requirements

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.