Senior Luxury Showroom Sales Consultant

Fabric Recruitment Ltd; Bury St Edmunds; On-site; GBP 25,000 - 27,000; Full time

Job summary

A premium retail company in Bury St Edmunds is seeking an experienced Senior Showroom Sales Advisor to enhance customer experience and support the sales team. Responsibilities include providing tailored advice, managing the full sales cycle, and maintaining showroom standards. The ideal candidate should have at least 2 years' experience in a luxury retail environment, strong customer engagement skills, and proficiency in CRM systems. This role is full-time with weekend working included.

Qualifications

• Minimum 2 years' experience in a showroom or luxury retail sales role.
• Strong technical understanding or willingness to learn product specifications.
• Comfortable using CRM systems and Microsoft Office.

Responsibilities

• Welcoming customers and delivering an engaging sales experience.
• Understanding customer needs and offering tailored advice.
• Managing the full sales cycle from first enquiry to completion.
• Preparing accurate quotations and coordinating delivery.
• Providing premium after sales support.
• Supporting and mentoring junior team members.
• Maintaining showroom standards.
• Updating CRM records and tracking sales activity.

Skills

Sales experience in showroom or luxury retail

Customer engagement

Technical understanding of products

Organization skills

Proactivity

Tools

CRM systems

Microsoft Office

Job description

A premium retail company in Bury St Edmunds is seeking an experienced Senior Showroom Sales Advisor to enhance customer experience and support the sales team. Responsibilities include providing tailored advice, managing the full sales cycle, and maintaining showroom standards. The ideal candidate should have at least 2 years' experience in a luxury retail environment, strong customer engagement skills, and proficiency in CRM systems. This role is full-time with weekend working included.