Senior Luxury Client Advisor – Leather Goods

Prada; City Of London; On-site; GBP 30,000 - 50,000; Full time

Job summary

A luxury fashion brand in London seeks a Senior Client Advisor to deliver exceptional customer service and foster client relationships. The role involves achieving sales targets, utilizing CRM tools, and maintaining knowledge of products and fashion trends. Candidates should have experience in luxury retail and fluency in English. Join a diverse and inclusive environment at this prestigious company.

Qualifications

• Experience in luxury retail is required.
• Ability to exceed sales targets and provide excellent customer service.
• Knowledge of fashion trends and products.

Responsibilities

• Create a welcoming environment for customers.
• Exceed individual sales targets.
• Utilize CRM to manage customer relationships.
• Resolve client complaints effectively.
• Collaborate with team members to ensure exceptional service.

Skills

Similar experience within a luxury or premium brand

Understanding of luxury customer service

Experience in building a long-lasting relationship with clients

Excellent communication and interpersonal skills

Fluency in English

Job description

A luxury fashion brand in London seeks a Senior Client Advisor to deliver exceptional customer service and foster client relationships. The role involves achieving sales targets, utilizing CRM tools, and maintaining knowledge of products and fashion trends. Candidates should have experience in luxury retail and fluency in English. Join a diverse and inclusive environment at this prestigious company.