Senior Library Services Assistant

We Manage Jobs(WMJobs); Birmingham; On-site; GBP 28,000 - 35,000; Part time

Job summary

A local council library is seeking a part-time Senior Library Assistant to support services in Birmingham. The role includes managing customer queries, stock selection, and event organization. The ideal candidate should possess excellent customer skills and show a commitment to providing library services. Flexibility in working hours including alternate Saturdays and one evening per week is expected.

Qualifications

• Experience in a library or customer service environment.
• Ability to manage stock and organize events.
• Familiarity with information services.

Responsibilities

• Support the service manager in delivering library services.
• Manage enquiry and information services.
• Schedule daily tasks and duties of the team.

Skills

Excellent customer skills

Stock curation and selection

Event organization

Cash management

Job description

Senior Library Assistant

Permanent

Grade B - £28,598 - £34,434

Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 18.25 hours per week

An opportunity has arisen to recruit to a permanent part‑time position at 18.25 hours per week within Reader Services at the Library of Birmingham. We are looking for an enthusiastic colleague with excellent customer skills to join the team working in a busy frontline library service.

Reader Services offer a range of facilities and materials that support formal and informal learning in addition to reading for leisure and pleasure. The service encompasses adult fiction and non‑fiction on the busy lending terraces together with subject information collections, public computers and study spaces on levels 2 and 3 of the Library of Birmingham.

The team also has a city‑wide role in:

• Managing electronic resources such as e‑audio books, downloaded e‑books, e‑magazines, online newspapers and e‑comics/graphic novels.
• Supporting in‑person Reading Groups.
• Stock selection of resources languages other than English
• Bibliographic functions and procurement

The position is graded at GR3 Senior Library Assistant. You would be supporting the service manager and providing supervision for the frontline service to deliver a wide range of library services to the public including:

• Enquiry & information service.
• Circulation functions and reservation fulfilment.
• Legacy (stack) collection requests
• Computing & printing/copying/scanning services
• Study spaces including bookable rooms

In addition you will be involved with:

• Stock curation, selection, maintenance and weeding (discarding)
• Creating promotional material and organising events
• Cash management and till consolidation
• Advance scheduling and arranging the day‑to‑day tasks & duties of the team

The role’s working patterns includes alternate Saturdays and one evening per week up until 19:15.

For any informal enquiries please contact: [e-mail]

Please upload an up‑to‑date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

We are dedicated to supporting internal mobility and the development of our people. As such, applications from internal employees and those under S118 will be given priority and reviewed before external applications are considered.

We welcome applications from people with caring responsibilities and flexible working options will be considered.

A Disclosure and Barring Service (DBS) check will be undertaken.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Job Description and Person Specification