Senior Learning & Adoption Consultant

Hitachi Solutions UK; Greater London; Hybrid; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Pension

Home working

Career development

Job summary

Hitachi Solutions Europe Limited is growing its Change Adoption and Learning team and seeks a Senior Learning Consultant to join the Hitachi Solutions family. You will translate learning strategies into practical, high-quality learning solutions for clients, blending hands-on design and advisory work to support adoption and readiness.

With 3+ years’ ERP training experience, preferably Dynamics 365 and MS applications, you’ll design accessible blended programs and build strong stakeholder

Qualifications

• 3+ years’ ERP training experience, preferably with Dynamics 365 and Microsoft applications such as F&O, CRM, Projects and SCM.
• Experience delivering learning solutions for large-scale transformation programmes, including Training Needs Analysis, curriculum design and blended learning approaches.
• Strong consulting judgement, with the ability to advise stakeholders, analyse needs, constructively challenge and shape practical learning recommendations.
• Confidence working across multiple workstreams, priorities and client environments, including remote, hybrid and on-site delivery.
• Experience managing learning risks, issues, assumptions and dependencies, and reviewing deliverables for quality, accuracy and relevance.
• Strong presentation, facilitation, stakeholder management and written/verbal English communication skills.
• A results-focused mindset, with sound business acumen and a clear understanding of how learning supports adoption, readiness and business outcomes.
• Advantageous: confident use of AI tools, experience with Articulate, Camtasia or Lemon Learning, fluency in Spanish, French or German, TAP qualification or Microsoft Certified Trainer status.

Responsibilities

• Provide specialist learning and adoption expertise across client projects, from Training Needs Analysis and curriculum design through to delivery, evaluation and impact assessment.
• Translate learning and adoption strategies into practical delivery plans that support business readiness, user adoption and client outcomes.
• Advise clients and project teams on learning approaches, delivery methods, learner engagement, adoption risks and governance requirements.
• Design and develop accessible, user-centred blended learning solutions using appropriate tools, technologies and instructional design principles.
• Build trusted relationships with stakeholders and subject matter experts to gather requirements, influence decisions and ensure solutions meet business needs.
• Assure learning deliverables, manage delivery risks and support continuous improvement across learning methodologies, templates, tools and best practices.

Skills

ERP training

Dynamics 365

Blended learning

Instructional design

Stakeholder management

English communication

Remote delivery

AI tools

Education

TAP qualification

Microsoft Certified Trainer

Tools

Dynamics 365

Job description

Hitachi Solutions Europe Limited is growing its Change Adoption and Learning team and seeks a Senior Learning Consultant to join the Hitachi Solutions family. You will translate learning strategies into practical, high-quality learning solutions for clients, blending hands-on design and advisory work to support adoption and readiness.

With 3+ years’ ERP training experience, preferably Dynamics 365 and MS applications, you’ll design accessible blended programs and build strong stakeholder