Senior Laundry Attendant

Claridge's; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prestigious London hotel is seeking a dedicated individual to manage the Linen & Uniform Room and Laundry department. This role requires a strong understanding of fabrics, excellent service dedication, and the ability to thrive in a high-paced environment. The hotel offers competitive compensation and a variety of benefits, making it a perfect opportunity to grow in a luxury setting.

Benefits

Excellent salary package

Enhanced Maternity and Paternity Pay

Holiday allowance increase after 3 and 5 years

Pension Scheme

50% Food and Beverage discount

Qualifications

• Demonstrate genuine dedication to create exceptional service experiences.
• Have an excellent understanding of fabrics and their care.
• Be motivated and creative with experience in a similar role.

Responsibilities

• Ensure smooth running of the Linen & Uniform Room and Laundry department.
• Assist in the absence of the Dry Cleaning & Laundry Manager.
• Maintain equipment in good working order.

Skills

Dedication to quality service

Understanding of fabrics

Ability to work in a fast-paced environment

Job description

Set in the heart of Mayfair, Claridge's is an art deco icon and a byword for understated elegance. Since the 1850s, Claridge's has excelled at the finer things in life: glamorous design, inspiring dining, impeccable service. There are many 5-star hotels in London but nowhere quite like Claridge's. The hotel is a unique combination of splendour and charm with long-standing connections with royalty that have led to it sometimes being referred to as "annexe to Buckingham Palace". Claridge's has a famous all-day dining and Afternoon Tea restaurant the 'Foyer & Reading Room', L'Epicerie that offers a culinary theatre of the kitchen, and three bars: Claridge's Bar, the intimate Fumoir and effortlessly elegant Painter's Room.

Responsibilities

• Ensure the smooth and efficient running of the Linen & Uniform Room and Laundry department.
• Assist in the absence of the Dry Cleaning & Laundry Manager and Linen Room Supervisor.
• Ensuring that sufficient quantities of linen are checked and folded for availability to departments at all times.
• Checking all outgoing and incoming laundry and querying any discrepancies immediately.
• Liaise with the Linen & Laundry Manager on all matters effecting linen, uniform or laundry items.
• To undertake any reasonable request in order to assist in the efficient and smooth running of the Department.
• Maintaining all equipment in good working order and keep the working area clean and tidy at all times.

Qualifications

• Demonstrate genuine dedication to Claridge's and show a commitment to consistent quality in our product and service
• Provide intuitive service, with absolute understanding of our guests needs to create exceptional service experiences, that result in lasting memories
• Have an excellent understanding of fabrics and their care and treatment
• Be able to demonstrate their knowledge of pressing and steaming garments
• Be motivated, creative and have worked in a similar role
• Demonstrate the ability to work in fast paced environment

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing hotel team renowned for their approach and delivery of unparalleled service.

Benefits

Financial Stability

• Excellent salary package.
• Family Friendly company policies including enhanced Maternity and Paternity Pay.
• Holiday allowance increase after 3 and 5 years of service.
• Travel Season Ticket Loans.
• Pension Scheme*.

Health and Wellbeing Support

• Subsidised monthly Podiatrist and Masseuse treatments.
• Flu vaccination vouchers*.
• Eye test vouchers and contributions towards glasses*.
• 24-hour colleague assistance helpline.
• On and off-site Occupational Health Service.
• Death in Service salary contribution.
• Various wellbeing activities focused on mental and physical health.
• A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals.

Recognition and Career Development

• Referral Scheme 'Introduce a Star' where you can earn up to £1,500*.
• Instant colleague recognition and award programme with generous prizes.
• Colleague of the month nominations with generous prizes.
• Additional paid day off to celebrate your Birthday.
• Internal transfer and promotion opportunities.
• In-house training and development team with a strong focus on career progression and personal growth.
• Long service awards.

Memorable experiences

• Preferential room rates of £50 per overnight stay for yourself or your family across Maybourne.
• Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars.
• 50% Food and Beverage discount* across Maybourne.
• Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children's Party, etc.)
• Wedding and Baby gifts.
• Retirement functions.

*Terms and conditions apply to all benefits.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.