Senior IT Technician - Education (2nd/3rd Line)

WeDoData; City Of London; On-site; GBP 34,000 - 40,000; Full time

Job summary

An independent school in South London is seeking a passionate 2nd/3rd Line IT Technician to enhance their established IT department. This full-time role involves general troubleshooting, user support, and mentoring 1st line technicians. Candidates should possess significant experience in Microsoft environments and demonstrate excellent communication skills. The compensation is competitive, peaking at around £40k based on experience.

Qualifications

• Proven experience providing 2nd and 3rd line IT support in an educational setting.
• Experience working in a Microsoft environment supporting Azure Entra ID, Active Directory, Microsoft 365.

Responsibilities

• General troubleshooting of user devices and systems support for Microsoft 365.
• Network support for firewalls and VPN.
• Support and mentoring to 1st line technicians.

Skills

2nd/3rd line support experience

MDM experience - JAMF/Intune

Excellent knowledge of Microsoft technology

Job description

An independent school in South London is seeking a passionate 2nd/3rd Line IT Technician to enhance their established IT department. This full-time role involves general troubleshooting, user support, and mentoring 1st line technicians. Candidates should possess significant experience in Microsoft environments and demonstrate excellent communication skills. The compensation is competitive, peaking at around £40k based on experience.