Senior IT Systems Engineer

Hiredonline Consultancy Ltd; Manchester; On-site; GBP 38,000 - 48,000; Full time

Job summary

An IT service provider is seeking a senior technical support professional in Manchester. Role includes providing 2nd to 3rd line support for hardware, software, and networking. Ideal candidates should have 5+ years of experience in IT support, strong communication skills, and a technical aptitude. The position offers a salary range of £38,000 to £48,000 annually, along with benefits like flexible working and personal development opportunities.

Benefits

28 days holiday

Mobile phone and laptop

Flexible working

Paid overtime

Company pension

Free parking

Qualifications

• 5+ years in IT Technical Support.
• 5+ years in Windows Server Installation and Support.
• 5+ years in Networks and Infrastructure.
• 5+ years in Active Directory Support.

Responsibilities

• Provide 2nd to 3rd line hardware, software, and network support.
• Manage Windows Server build, implementation, and support.
• Configure and support Active Directory, Entra, and Azure.
• Provide onsite and remote support to clients.

Skills

2nd to 3rd Line Hardware, Software and Network Support

Technical aptitude

Communication skills

Attention to detail

Time management

Tools

Windows Server

Active Directory

Networking

Job description

Information and Technology Ltd are an IT Service Provider to over 40 clients throughout the North West and UK. Looking after the complete provision of IT for these businesses, we have been growing year on year for the last 6 years and are looking for a driven and ambitious individuals to us with the continuous new work from our clients.

Located at our office in Bolton, this senior role will comprise of:

• 2nd to 3rd Line Hardware, Software and Network Support
• Windows Server Build, Implementation, Support and Migration
• Active Directory, Entra, InTune, SharePoint and Azure Config, Support and Provisioning
• VoIP, Mobile and MDM Support, Setup and Provisioning
• Networking, VLAN's, Routers, SD-WAN and Switch Config, Support and Provisioning
• Liaising with stakeholders and users to provide updates and scheduling information
• Network and System Administration
• Onsite and Remote Support
• Mix of Reactive and Pro-active Work
• Project Planning and Execution

A little about you

Core competencies/relevant previous experience:

• Hardware/Software/Network experience
• Technical aptitude
• Ability to communicate technical information to non-technical customers
• Attention to detail
• Consistency and service driven approach
• Ability to form and maintain relationships with staff of all levels throughout an organisation
• Understanding of processes and procedures and working to them
• Starter/Finisher mentality
• Continuous self improvement and responsibility for learning
• Excellent time management and scheduling skills
• Car and clean driving license Occasional travel
• IT Technical Support: 5 years+
• Windows Server Installation, Configuration and Support: 5 years+
• Networks and Infrastructure: 5 years+
• Active Directory Support: 5 years+

As a growing company this role offers progression in both technical and management disciplines.

Package:

• £38,000 to £48,000 pa
• 28 days holiday per year
• Mobile phone and Laptop
• Flexible working
• Paid overtime
• Personal Development Plan and Career Mentoring
• Company Pension
• Free Parking

If you have any questions about the role please get in touch.