Senior IT Support Engineer - Hybrid & End-User Expert

Arrow McLaren IndyCar; Durnford Farm; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

A leading motorsport team is looking for an IT Support professional to ensure efficient support for end users. The role emphasizes strong technical skills and a proactive approach to resolving technical issues in a fast-paced environment. Candidates should have experience with Microsoft Office 365, various OS platforms, and enterprise-level infrastructure. A culture of diversity and inclusion is promoted. Hybrid working and a comprehensive benefits package are offered, including private healthcare and a pension scheme.

Benefits

Private healthcare

Car schemes

Life insurance

Qualifications

• Experience in IT Support with complex organizations.
• Strong knowledge of Microsoft Office 365 suite.
• Familiarity with Mac OS and Windows 10.

Responsibilities

• Resolve end user issues efficiently and reliably.
• Support IT environment and fulfill user requests.
• Analyze root causes for permanent resolutions.

Skills

Technical problem solving

Customer service

Communication skills

Networking understanding

Microsoft Office 365

Education

MCP/MCITP/CCNA certification

Tools

Azure AD

SCCM

Windows Server

Job description

A leading motorsport team is looking for an IT Support professional to ensure efficient support for end users. The role emphasizes strong technical skills and a proactive approach to resolving technical issues in a fast-paced environment. Candidates should have experience with Microsoft Office 365, various OS platforms, and enterprise-level infrastructure. A culture of diversity and inclusion is promoted. Hybrid working and a comprehensive benefits package are offered, including private healthcare and a pension scheme.