Senior IT Project Manager – Hybrid

Pearson Carter; Birmingham; Hybrid; GBP 59,000 - 70,000; Full time

Job summary

A managed services provider in Birmingham is looking for a Senior Project Manager to lead service delivery and transition projects. The ideal candidate will have at least 5 years of experience in IT Project Management, especially with managed services. You will coordinate onboarding activities and engage with clients to ensure smooth project execution. This hybrid role offers an exciting opportunity to drive high-impact projects in a dynamic environment.

Qualifications

• 5 years’ experience in IT Project Management focused on managed service transitions.
• Proven ability to lead customer-facing projects, including stakeholder management.
• Prince2 Practitioner or equivalent Project Management certification required.

Responsibilities

• Lead IT service delivery and transition projects across managed service portfolios.
• Coordinate onboarding and migration activities involving Microsoft 365, Azure, and Intune.
• Engage directly with clients, managing expectations and resolving issues.

Skills

IT Project Management

Microsoft 365

Microsoft Azure

Intune device management

Stakeholder management

Network infrastructure

Endpoint security

Prince2 Practitioner

Tools

ITSM platforms

Halo

Job description

Senior Project Manager – up to £70,000 – Birmingham (Hybrid)

We’re looking for an experienced Senior Project Manager to join a rapidly growing managed services provider with offices in Birmingham. This is an exciting opportunity for a proven project professional with strong MSP, Microsoft 365, Azure, and Intune experience to lead complex service transition projects across multiple business units.

You’ll play a key role in delivering IT transformation and managed service onboarding projects, working closely with Sales, Operations, Engineering, and PMO teams. This is a hands-on, client-facing role ideal for someone who thrives in a fast-paced environment and enjoys taking ownership of service delivery from start to finish.

Key Responsibilities

• Lead end-to-end IT service delivery and transition projects across managed service portfolios.
• Coordinate onboarding and migration activities involving Microsoft 365, Azure, and Intune.
• Collaborate with Sales, Operations, and technical teams to ensure smooth project handovers and delivery.
• Support and guide other project managers, providing leadership on complex transition projects.
• Engage directly with clients, managing expectations, resolving issues, and ensuring high levels of satisfaction.
• Identify and implement improvements in project processes, governance, and documentation.
• Own risk, issue, and escalation management across all assigned projects.

What We’re Looking For

Essential Skills & Experience

• 5 years’ experience in IT Project Management, with a focus on managed service transitions (including MSP-to-MSP projects).
• Strong technical understanding and hands-on experience with:
  • Microsoft 365 (migrations, licensing)
  • Microsoft Azure
  • Intune device management
• Familiarity with ITSM platforms such as Halo is desirable.
• Solid understanding of network infrastructure and endpoint security (MFA, compliance).
• Comfortable working across multiple stakeholders and business units.
• Proven ability to lead customer-facing projects, including site visits and stakeholder management.
• Prince2 Practitioner or equivalent Project Management certification required.

Nice to Have

• Experience supporting public or private sector organisations.
• Knowledge of ITIL principles and SLA-driven delivery models.
• Background in managing or mentoring junior project managers.
• Commercial awareness and experience constructing ROI or business cases.

This is a fantastic opportunity for a commercially minded Senior Project Manager to take ownership of high-impact projects in a collaborative and ambitious tech environment.

How to Apply

Interested? Send your CV to [e-mail] or call 0191 406 6111 for a confidential discussion.

Keywords
Senior Project Manager, IT Project Manager, Managed Services, MSP, Microsoft 365, Azure, Intune, ITSM, Halo, Service Transition, Project Delivery, End-to-End Projects, Stakeholder Management, PRINCE2, Birmingham IT Jobs, Bolton IT Jobs, IT Infrastructure Projects, Cloud Migrations, Endpoint Security, Network Projects, Hybrid Project Manager Roles