Senior IT & OT Specialist - Baggage System (Heathrow)

Vanderlande Industries GmbH; Greater London; Hybrid; GBP 42,000 - 64,000; Full time

Benefits offered by this job

28 days annual leave (excluding public

Aviva Medical Cover

YuLife wellbeing membership

Cycle to work scheme

Yellow Nest salary exchange scheme

Pension with Aviva

Job summary

Vanderlande Industries GmbH in London, Heathrow Airport, Terminal 5, is seeking an IT Support specialist to maintain and optimize the BHS High Level Controls. The role is on-site at Heathrow, five days a week, with on-call duties alongside the wider support teams to ensure reliable operations for our customers.

You will collaborate with suppliers and Vanderlande teams to manage vulnerability, patching, configurations, and incident response, delivering compliant and visible IT support for

Qualifications

• Linux admin experience (ideally SUSE).
• Experience with application testing.
• Familiar with working on a VMware environment.
• Experience with Cyber activities of compliance (OS patching and application updates).
• Backup tooling experience – Idera and Veeam desirable.
• Awareness of Cyber topics – vulnerabilities, patching practices, security methodology.

Responsibilities

• Part of service team organisation to deliver Baggage Handling System (BHS) support and patch management / updates.
• Liaison with project teams and architects to understand roadmaps for managing obsolescence.
• Perform threat monitoring using customer tools as directed.
• Coordinate with supplier organisations at the customer site and internal Vanderlande departments for scheduling updates.
• Will be responsible for Incident Management (working in a team) and contributing to the IT & OT teams’ response and escalation within Vanderlande, as appropriate.
• Provide Vulnerability Management on Baggage Systems (OT and IT) including tools to provide compliancy for our customer (following customer policies).
• Involvement with cyber teams on the customer site in daily operational meetings and topic discussions and forums to influence best practices on site.
• Actively contribute to customer IT policies and ensuring the details are shared with the Vanderlande user community / stakeholders for compliance.
• Represent Vanderlande when engaging with our customer and other suppliers to deliver a highly visible IT Specialist Baggage System support service.
• Assure access control using the Heathrow applications / processes. Preparing access request information before submission to HAL IT for approval.
• Produce detailed technical reports about security incidents and produce monthly performance reporting

Skills

Linux administration (SUSE)

VMware

Cybersecurity awareness

OS patching experience

Application testing

Tools

Idera backup

Veeam backup

Job description

Vanderlande Industries GmbH in London, Heathrow Airport, Terminal 5, is seeking an IT Support specialist to maintain and optimize the BHS High Level Controls. The role is on-site at Heathrow, five days a week, with on-call duties alongside the wider support teams to ensure reliable operations for our customers.

You will collaborate with suppliers and Vanderlande teams to manage vulnerability, patching, configurations, and incident response, delivering compliant and visible IT support for