Senior IT Officer

SPI Management; Oxford; On-site; GBP 40,000 - 55,000; Full time

Job summary

An academic institution in Oxford is seeking a Senior IT Officer to support and develop its IT and audio-visual infrastructure. Key responsibilities include delivering second-line IT support, maintaining Windows Server environments, and providing training for AV systems. Candidates should have strong experience with Windows Server and networking, along with excellent communication skills. The position offers generous benefits, including 27 days of annual leave.

Benefits

27 days annual leave

Pension scheme

On-site meals during term time

Qualifications

• Strong experience with Windows Server administration and networking.
• Knowledge of storage solutions and virtualisation technologies.
• Excellent communication skills and a proactive, service-oriented approach.

Responsibilities

• Deliver second-line IT and AV support and troubleshoot system and network issues.
• Design, commission, and maintain Windows Server environments.
• Provide guidance and training in the use of AV systems for events.

Skills

Windows Server administration

Networking (VLANs, switches, firewalls)

Scripting (PowerShell)

Excellent communication skills

Proactive service-oriented approach

Tools

Windows Server

Virtualisation platforms (Hyper-V)

AV systems

Job description

Overview

An academic institution in Oxford is seeking a Senior IT Officer to play a key role in supporting and developing its IT and audio-visual infrastructure. The post holder will provide professional, customer-focused support to staff, students, and guests, and will assist in maintaining secure, reliable, and innovative IT services across teaching, research, and events.

Responsibilities

• Deliver second-line IT and AV support and troubleshoot system and network issues.
• Design, commission, and maintain Windows Server environments and related services (Active Directory, DHCP, DNS, Group Policy).
• Configure and manage network infrastructure, firewalls, and virtualisation platforms (e.g. Hyper-V).
• Contribute to IT security improvements and promote best practices.
• Provide guidance and training in the use of AV systems for meetings, lectures, and events.
• Deputise for the IT Manager when required.

Essential Skills & Experience

• Strong experience with Windows Server administration and networking (VLANs, switches, firewalls).
• Knowledge of storage solutions and virtualisation technologies.
• Scripting experience (e.g. PowerShell).
• Excellent communication skills and a proactive, service-oriented approach.
• Ability to work both independently and as part of a small team.

Desirable

• Familiarity with Linux systems, Office 365 administration, SQL, and web or CMS technologies.
• Experience with AV systems and video conferencing (Teams/Zoom).
• Previous experience in an academic or similar environment.

Benefits

27 days annual leave plus public holidays, pension scheme, and on-site meals during term time.

To apply, please submit your application through the appropriate channel.