Senior IT Infrastructure Engineer — Enterprise Support

Methodist Church; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

An inclusive religious organisation in the Greater London area is looking for a Senior IT Infrastructure Engineer to support and enhance their operational IT infrastructure. The role involves responding to second and third-line tickets, ensuring security for IT service users, and maintaining a customer-focused environment. Strong experience in enterprise infrastructure platforms and excellent communication skills are essential. The church offers a generous workplace culture with benefits including a robust pension scheme and support from a Well-being Adviser.

Benefits

Generous annual leave

Flexi-leave

Occupational pension scheme

Responsibilities

• Support the delivery of core operational IT infrastructure.
• Resolve second and third-line tickets in line with SLA.
• Maintain and administer the team's growing IT infrastructure.
• Deploy and maintain laptop, desktop, and tablet security.
• Provide technical support and compliance.

Skills

Proven experience supporting enterprise infrastructure

Server administration

Database administration

Application support

Excellent communication skills

Advanced problem-solving

Strong organizational skills

IT support services

Tools

Windows Server

Active Directory

Windows 11

Office 365

Backup solutions

Monitoring/SNMP

SMTP/Exchange

Web Server/IIS

Dell Servers

Job description

An inclusive religious organisation in the Greater London area is looking for a Senior IT Infrastructure Engineer to support and enhance their operational IT infrastructure. The role involves responding to second and third-line tickets, ensuring security for IT service users, and maintaining a customer-focused environment. Strong experience in enterprise infrastructure platforms and excellent communication skills are essential. The church offers a generous workplace culture with benefits including a robust pension scheme and support from a Well-being Adviser.